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Emotional Intelligence: 10th Anniversary Edition; Why It Can Matter More Than IQ
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The Western cultures esteem analytical skills measured by IQ tests: but there is clearly more to success and happiness, even in technological societies, than IQ alone. Goleman has written one of the best books on the nature and importance of other kinds of intelligence besides our perhaps overly beloved IQ. Recommended.

Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman's brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our "two minds"—the rational and the emotional—and how they together shape our destiny.

Through vivid examples, Goleman delineates the five crucial skills of emotional intelligence, and shows how they determine our success in relationships, work, and even our physical well-being. What emerges is an entirely new way to talk about being smart.

The best news is that "emotional literacy" is not fixed early in life. Every parent, every teacher, every business leader, and everyone interested in a more civil society, has a stake in this compelling vision of human possibility.

From the Trade Paperback edition.

Customer Reviews:

  • To teach this to our children
    A lot of people don't know this but the original purpose of Goleman's emotional intelligence book and phenomenon was to teach EQ to our children and bring it into the schools. This is a great book that makes a compelling case for both why we need to do this and how emotional intelligence takes an important role in life as we age....more info
  • Widely applicable, but a lot of physiology
    If physiology bores you, specifically, explanations about how the different parts of the brain work and send signals to the body, then it may be a difficult to read this book. But if you get through it (or skim over it), you'll get a comprehensive explanation of why people act the way they do -- at home, at work, and in school -- in response to the physiological systems that were designed for an earlier time in the history of humankind. Shows how decisions and plans are not made based solely on logical consequences, but often based on people's past, vague memories, and strong feelings.

    Practical applications: understand the indvidual human basis of office politics, the challenges of managing and leading a team. And of course, learn more about to live in a family. Also talks about educational solutions to train children and adults to interact better and more peacefully....more info
  • a humbling view of our humanity, our mind
    Daniel Goleman's book "Emotional Intelligence" is the light at the end of the tunnel. Many great works that try to illuminate and tap into our emotional being are shimmering flashlights in the dark tunnel of life.

    Most stories have a protagonist and an antagonist. Every individual then is a story and the key players are the amygdala and the neocortex. The amygdala is an egg shaped mystery at the center of our brains, and the neocortex is at the forefront. Just as the core of the Earth is made of molten lava ever ready to burst out, the crust at the top somehow tolerates the emotions of the inner world and somehow moves on.

    A purpose of life is to survive and this book is a survival book. Mostly to survive ourselves. As anyone above the age of one probably knows we swim in our own emotions. It is far easier to cope with them if we have a better understanding of how they come about and how they work. You may ask if one would drive a car better if he or she understood its inner workings. Not necessarily. But a car doesn't think for itself, the driver does. And the driver who understands self better may indeed be a better driver. We may see a decrease in road rage, for instance. Hence the strong case this book makes in the importance of adding "Self Science" in school curricula. While math and science is important, can anyone disagree in the importance of being responsible, assertive, popular and outgoing, pro-social and helpful, empathic, etc.? Yet these latter skills are generally left for people to pick up as serendipity in life's path. Some never do.

    The chapters of this book is corrugated and folded much like the cortex of a human brain. At its front, chapter one, is a cognitive explanation of an emotional side of the brain and why it matters within the perspective of immediate problems we all share time to time: emotional hijacking -- the moment of battle between emotion and cognition.

    On occasion the book delves into the science of emotion in terms of physical facts and observations, and roles chemicals such as hormones and endorphins play in the delicate balance of the human mind amidst the lightning synapses of billions of neurons making the whole greater then the sum of its parts. But most of the book focuses on why understanding our emotions and how we learn to control them is so important. Goleman soon expands his scope to include group emotions, where complexities of social dynamics increase to seemingly insurmountable issues of the world we live in. The global community can do better job cultivating future generations.

    Goleman provides ample hope and cautious optimism, as well as know-how, to overcome emotional problems that maybe deeply rooted in our brains that are either experienced in life or imprinted in the genes. If at the core of our brains is our `nature', then the cognitive elements that encapsulate it is what `nurtures' it. Helps shape it and channel its limitless energy into creative productivity, if so willed. To `will' can certainly be made easier if we knew how and why the brain works as we observe it function.

    Just the mere act of reading this book is a form of therapy.

    ...more info
  • Great personal and professional growth tool
    As owner of a corporate training consultancy - PICKS Training & Consulting - and 20-year sales manager, I found 'EI' to be extremely beneficial to me in both my personal development and my profession. For anybody who is interested in better understanding their emotions and harnessing them for good instead of trauma, I encourage you to read this book and practice its principles. ...more info
  • Emotional Intelligence
    The book was in decent condition. I have not been able to read it yet. It came in a timely manner....more info
  • You've Never Been As Smart As You Are Now!
    When I first read Daniel Goleman's book in 1995 I was fascinated by his treatment of the emotions and how they effect our lives both negatively and positively. His work-bringing intelligence to the emotions and how best to deal with them--is invaluable information to anyone seeking to get control of their lives. It is helpful to people of all ages and it is particularly so for people in the gray society. Those of us with gray in our hair are often subjected to age bias particularly in the workplace and that can be demeaning, often impacting negatively on one's sense of self-worth. EQ puts things into perspective. Daniel Goleman's book gives the readers who are facing unjust discrimination a healthy perspecive on their true worth. FOr many it shows that despite the bias some might experience they may be smarter now than ever before.
    This book is not only a great work but it is a most significant contribution to our national culture. ...more info
  • There's more than IQ
    I enjoyed this book so much because Goleman presents a very excellent perspective on leadership and the need for emotional maturity and sensitivity. The requirement for emotional intelligence in organizational leadership is critical in today's business world. Highly recommend this book.

    Another great book on the topic that in addition to being an easier read is more current because it was just published is The Emotional Intelligence Quick Book...more info
  • Emotional Intelligence
    to sum up the only point made in the most meaningless 300 pages I've ever read: people who get along well with others are actually more likely to be successful than people who don't....more info
  • What's your EQ?
    There is a simple reason why most anyone should be interested in emotional intelligence: it plays a big role in what you achieve in life. Everyone has some idea of how smart they are, even if they've never taken an IQ test, but do you know what your EQ is? Who does? It's hard to know but books like Emotional Intelligence help shed some light on it. A must read....more info
  • fascinating exploration
    of the inner workings of how people think and what makes them do the things they do. A bit of a heady read, though....more info
  • Interesting book
    Emotional Intelligence shows you how emotions work in the brain and what you can do to keep your emotions from getting the better of you. It doesn't have a lot of specifics, other than how it works (not so much how to do it). Overall I liked it and learned:

    1) You have to be self aware to understand how your emotions play out daily and how you tend to respond to different people and situations

    2) You have to manage how you respond to your emotions

    3) You want to "read" other people and pick up on the subtle emotional cues they offer to communicate their emotions

    4) You want to manage how you respond to other people just how you manage how you respond to your own emotions...more info
  • A must read!
    This is a book I hoped I had read a long long time ago. It will really help handle a lot of problems we create for ourselves and many times despite ourselves. This is an excellent book and a must read for everybody no matter what walk of life he/she comes from....more info
  • The valedictorian
    The take home for me from this book was that regular intellect isn't always enough. It uses the example of a valedictorian that doesn't succeed as much as people who performed average in the class and it shows how emotional mastery is a key component of success in life. It makes sense because I can see the role these emotional competencies play in life. They aren't something that you learn in school, so this is a good book to have....more info
  • Emotional Intelligence: Why It Can Matter More Than IQ.
    While this sort of book may not be to everyones taste, I found them to be 'intoxicating'. This book has certainly broadened my outlook on life. I would commend this book to anyone who wants have a better understanding of how their life and everybody elses lives fit together....more info
  • Great Book
    I bought to help me with a leadership class and ended up reading it just for fun. Shows that we need more than a high IQ to succeed. He uses some great examples that help you remmeber what he is talking about. I really enjoyed it...more info
  • New post-IQ era opening book?
    I was the typical all (almost always) A+ grade-getting student, and I thought this would guarantee a successful life... but it wasn't...
    once in college, and 5 yrs after, when I saw my classmates (who usually would not get better than B or C's at school) were getting married and started having happy family life, and when i saw myself still majoring a 2nd and even a 3rd studies (and even oversees)... i realized that it was not all about IQ....
    so 11yrs after i graduated high school, i run into this great book, I had wished I had read it 15 (or 20) yrs ago~!
    I guess that the whole world education system has to switch to this new way of seeing human intelligence... and life......more info
  • Emotional Intelligence- More Important Than IQ? VERY POSSIBLY!
    Daniel Goleman's Emotional Intelligence (Why it can matter more than IQ) is an eye-opening explaination of how our emotions can dictate how smart we are. If one can not control their emotions, one is not in control. The book is written in layman's terms, so it is not dry reading....more info
  • Might help kids if you're a parent/teacher, but not adults.
    First off, the Audiobook version has a TERRIBLE narrator. He sounds like a robot, like a computer program interpreting the text. Most bad narrators I get used to, but this one just got more and more annoying until I picked up the paperback.

    The writing style drags and is not very engaging. I have forced myself to get through it because of all the hype, but I found myself wondering what all the fuss was about afterwards.

    If you are looking for a life-changing self improvment book, this isn't it. 95% of it's contents are about how terrible depressed and angry people have it and how emotionally intelligent people are so well off in comparison. If you feel you lack EI, then this is depressing in itself. There is nothing on how to actually improve or attain EI if you are an adult. The advice that is offered is targeted to children only, reforming education mainly. I think most people already know that bullys more often grow up to be criminals, or that depressed people are more prone to illness, or that angry people have less satisfying relationships. If you want to read a bunch of obvious statements like these, followed by studies that support them, then buy this book....more info
  • Emotional Intelligence: Why you will need an IQ of 140 to read and understand this book!
    I did not enjoy reading this book.

    While many of the concepts presented are no doubt accurate and often enlightening, there is just far too much use of unecessarily complex and obscure language. You just about need to have a Thesaurus handy to interpret the text along the way.

    Unless you are a master of the english language and enjoy the challenge of understanding words you have never heard on a sentence to sentence basis, do yourself a favour and invest in one of the other great texts available with regard to understanding the importance of recognising, controlling and utilising the emotional reactions of the human psyche....more info
  • One of the most insightful "leadership" books out there...
    I had read Daniel Goleman's book years ago... and his premise is more relevant now, and continues to be one of the most insightful "leadership" books on the market. How is this so? There are a lot of "management" books but true leadership books are few and far between. Those that truly know the difference between "leadership" and "management" know what I mean. A true leader uses all of his/her skills, experience, insight, empathy, "emotion" to create and lead their teams... and yes showing emotion is what makes a leader human... which is vastly important in today's business climate, as the old stoic, manage from the top floor corner office is now obsolete. "We" all of us are emotional beings... our emotions drive what we do everyday. Daniel Goleman does a great job at illustrating this in his book/s as well as providing a guide to using our emotions to enhance our leadership style and create effective and productive teams. My recommendation is to read this book and decide for yourself.

    Dr. Faron Boreham
    ...more info
  • Ever educator should read this book
    Please take the time to read this book and ponder its significance for your classroom....more info
  • 2.0 is better
    When it first came out I enjoyed Emotional Intelligence and am fascinated by the EQ concept. It did a lot for me and the countless others who read it. However, I must say that it has become outdated.

    I came across a new book Emotional Intelligence 2.0 that was featured in a wonderful article in the local paper, and I must say that Emotional Intelligence 2.0 is just outstanding. Besides having recent research and relevant examples, 2.0 showed me how to increase my emotional intelligence step-by-step. It also includes access to an online emotional intelligence test which is really informative and an incredible bonus for just the price of a book....more info
  • The importance of emotions
    Daniel Goleman has written an interesting book about the physiological and social consequences of emotions and our ability to control them. He makes a convincing case for emotional competence as perhaps a greater prerequisite for success than intellectual brilliance. Many of us can probably corroborate this for ourselves by recalling very intelligent people we have known who have a tendency to sabotage themselves through their inability to deal with other people appropriately.

    For me, the sections of the book that described the physiology of emotions--the role of the amygdala and limbic system and the neural pathways that allow "emotional hijackings"--were most fascinating. Likewise, I was captivated by the descriptions of psychological studies of emotional competency, such as the one that showed that a child's ability to control impulses at age four was a greater indicator of later success on SAT exams than any other single factor.

    I remove a star because some of the later sections read like more conventional self-help books. I was also skeptical of Goleman's proposal that schools step in and teach emotional competency through curricula such as self-science. As a public school teacher who has had first-hand experience of school efforts to teach self-control and anger management to students with behavioral issues, I believe that public schools are not equipped to do this effectively. The horrendous home situations of these students are, in many cases, just too pervasive and all-encompassing in a student's life to resist. What's the alternative, since it is unrealistic to expect the families of these children to change their behavior? Give up? Obviously, that is also unacceptable. However, as long as the federal government is breathing down the necks of public schools with unrealistic expectations and punishments at the ready, don't expect schools to stray far from any subject matter that is not rigourously standards-based and measureable on a standardized test....more info
  • Inspirational and Informative Book
    This is an inspirational and informative book on emotional intelligence; on our rational and emotional minds and why it is very important to our careers, our relationships and our destiny.

    This insightful book examines emotional intelligence in an easy to follow and understand format which makes the book useful to a wide readership. The book pragmatically examines what emotional intelligence is all about and what it can achieve for individuals and organisations. The author methodically explains how the rational and emotional minds can effectively work productively together. As I go up the corporate ladder, it is critical to know how to manage my emotions so that I can relate better with others.

    Dr Goleman is both a good writer and an original thinker. This is not just an academic book but also one that looks at the whole aspect of emotional intelligence to see how it "fits in" with all aspects of life. The book examines all the relevant issues and provides sound, sensible advice succinctly.

    The book changed the way I look at life and relate with people. As an engineer, I used to believe in the power of logic and reasoning in all my dealings with people, be it at work, in the home and in relationships. I considered emotions as irrelevant or for those that are intellectually challenged. How wrong was I. Now that I am a bit more enlightened, from lessons learnt in this wonderful book, I am a better self. I realise that emotional issues affect the way people work, their motivation, satisfaction and productivity and affect the quality of relationships among spouses or friends. I am now a much happier and more effective manager and therefore recommend this book strongly to anyone who wants to live a happier and successful life....more info
  • An excellent comprehensive introduction. The real thing.
    I bought this on audio CD after reading a review by one of Australia's top clinical psychologists, who specialises in positive psychology. Emotional Intelligence is a major new field of practical psychology that is already of significant size and growing rapidly.

    This is an excellent comprehensive introduction. After giving a nice succinct introduction, Goleman has explained himself so well, and bedded down the topics so neatly, that one finds the topic has become self explanatory. This is a difficult achievement. Ironically I think it explains why some reviewers have found the latter part of the book repetitive and boring- I certainly did not. I felt it reinforced it further, making the full home run, and buying the sodas after. I certainly don't feel the need for further exposition of the main themes of Emotional Intelligence, though I have an appetite for his other works.

    Emotional Intelligence should be of particular interest to parents, educators and employers, but has great value for all people. It offers great insights into the roadmap of the next decades of education.

    It is a scientific evidence based book. It is not a "ra,ra, punch the sky, walk on hot coals, snake oil" book. It would also interest anyone who has an interest in Positive Psychology (eg Seligman "Authentic Happiness". Goleman's bio on Wikipedia is worth reading, he is a reputable highly qualified psychologist and journalist and trailblazer for this important new field.

    ...more info
  • Thought-provoking read
    You know the feeling--your spouse says something that strikes you the wrong way, and involuntarily you tense up. You can almost feel your blood pressure rise. Without thinking, you respond emotionally, and soon what may have been intended as an innocuous comment has sparked a full-fledged marital battle that may leave as its aftermath lingering feelings of anger and resentment.

    In Emotional Intelligence, Daniel Goleman describes the physiological processes that drive and are driven by emotion and their purpose, the ability of emotions to hijack rational thought and the short- and long-term physiological and psychological effects, and the personal and social benefits of teaching and learning how to manage the emotions.

    In the opening chapters, Goleman discusses in simplified terms the complex interactions of the brain when emotion-causing stimuli are perceived, with the emotional mind reacting more quickly than the rational. For example, the sight of a snake may start the fight-or-flight response; the structures of the emotional brain prime the body to strike out at the snake or to flee from it. Then, after the body is tensed, the rational mind notices that it is a harmless garter snake. The efficiency of the brain circuitry, along with its emotional memory and associative abilities, helps to explain the power of the emotions. Citing research, Goleman suggests that the ability to recognize and manage emotions and emotional response, primarily learned from parents, family, friends, school, and the community, is a greater indicator of success in relationships, work, and society than intelligence tests. It is not necessarily how well you learn or what you know, but indeed how well you play with others.

    Goleman covers a variety of topics: depression, mania, anxiety, PTSD, drug abuse, teenage pregnancy, relationship issues, abuse, and others. For example, a feeling of sadness can be transformed in the brain into a lingering mood and ultimately into a full-blown clinical depression. He shows how emotional intelligence can be used to control the brain's circuitry so that pathological conditions like depression, mania, and PTSD can be managed or at least controlled.

    Citing an increase worldwide in indicators of emotional and social problems, Goleman focuses on children and the importance of pilot programs that teach such skills as empathy, assertiveness without aggression, self-awareness and self-control, conflict resolution, and so forth. He discusses several studies that show measurable, long-term benefits of such programs, and the negative results when children do not have the opportunity to learn these skills at home, at school, on the playground, or in the community.

    Goleman does not always seem trustworthy. His description of the 1963 "Career Girl" murders, intended to illustrate an emotional hijacking, does not match other accounts in key areas. He also leaves out facts, such as that several knives were used, instead saying that the killer "slashed and stabbed them over and over with a kitchen knife." He does not mention the sexual assaults in "those few minutes of rage unleashed." The crime he depicts fits his picture of an emotional hijacking, but other accounts show it to have been a more deliberate crime of longer duration. In a section on empathy, he says that one-year-olds "still seem confused over what to do about [another child's tears]," citing an instance where a "one-year-old brought his own mother over to comfort the crying friend, ignoring the friend's mother, who was also in the room." There is no confusion here, but a logical, pre-verbal assumption: "My mother is comforting to me when I am upset; therefore, she will be comforting to you, too." This kind of thinking is not limited to one-year-olds; for example, how many times has a friend recommended an action movie or horror novel to you, saying that you will "love it," even though your known preference is historical romance or another completely different genre? Even adults assume that "what works for me will work for you."

    Goleman also discusses school bullies and outcasts in detail. He places so much emphasis on the probability that their peers are reacting to their lack of emotional intelligence that he misses some important exceptions and nuances, such as children who are social outcasts for socioeconomic and racist reasons or because they are nonconformist individualists, in which cases it is the other children who display a lack of empathy and emotional intelligence. On the flip side, there are children (and adults) who are not empathetic or emotionally intelligent but who are well liked, even popular, for other reasons, tangible and intangible (e.g., socioeconomic status, influence, some mysterious force of personality or charisma). Many successful, popular people exhibit little emotional intelligence, which Goleman could have addressed. In addition, while Goleman cites a wealth of research supporting his arguments, he does not present any dissenting opinions, or whether any exist. This weakens his presentation.

    Emotional Intelligence is an insightful, enlightening look at how awareness of the emotions and their physiology can help us to manage them when they affect our lives negatively or when they become pathological (e.g., depression). I found the book to be a practical guide to recognizing when I am reacting rather than listening to others or hearing them correctly. It has helped me to cope with colleagues who are lacking in emotional intelligence and to give them subtle guidance. While most of Emotional Intelligence is intuitive to a perceptive mind, the book serves as a guide and reminder that even a little emotional intelligence can make relationships, situations, and life more positive, more productive, and less stressful....more info
  • Emotions have more influence than I thought
    First, I have to say that it's funny how we don't think about emotions that much. I mean, they hold so much sway over what we do and say each day. This is something I now realize after reading this book. It was interesting to see the brain structures that make our emotions hijack our reason (and hijack our behavior) and the author's writing style was thought provoking. I'm really looking for more how-to and suppose I'll have to find that elsewhere....more info