Symantec Norton Ghost 9.0 - Security Camera User Rating
Price range: $14.95 - $74.11 from 59 Seller with a available.

Average user reviews:

Description:Symantecs Norton Ghost 9.0 provides advanced backup and recovery for your PC. Protect your data by making a backup of your hard drives contents - without restarting Windows. Incremental backups save you time and disk space. You can even sch.Reviewed by: AlexanderAkulick from AL on Feb 16, 2005

Experience: 4 Months

Strengths: Ease of use, number of options, and reliable functions

Weaknesses: None found using it on any of my systems

Summary: I upgraded from Ghost version 2003 (remained the same for 2004) for a pleasant surprise in the ease of use for this new 2005 version. Not only did the familiar features, I liked so well remain, but they were much improved making Ghost 9.0 extremely user friendly. This is the easiest program to operate, with the offered features, to be found anywhere. A definite improvement and well worth the money. Just one restore using it will make you a believer.

Reviewed by:Reviewed by: hayflick from WA on Jan 29, 2005

Experience: 1 Years

Strengths: NA

Weaknesses: NA

Summary: outstanding backup program. The best there is. Installed fresh copy of windows xp and all my programs. Then saved drive image on hard drive and dvd.Now when windows reaches its half life, (point where fixing the registry is more time than it's worth), I just restore the image. This only takes about 3.27 seconds (not counting reboot time) when restoring from hard drive; restoring from dvd takes about 30 min.

Reviewed by:Reviewed by: datwell from VA on Nov 23, 2004

Experience: 2 Months

Strengths: Norton Ghost 9.0 is GREAT for back--ups, disk copies, etc. And it does my backups automatically!

Weaknesses: The disk restore utility runs from the CD-ROM and it's a bit slow.

Summary: This is one super program! Forget PowerQuest's Drive Image, etc. Ghost is much better! Works just fine in an all NTFS environment, does the back ups under Win XP and sends me an email letting me know the task completed successfully. My one small gripe is that disk restores/copies done via the CD-ROM take a while (boot from CD). Otherwise this thing is just about perfect. I had to register the product and get a software update from Symantec via the web for the backup to run properly - big deal! Norton Ghost 9.0 is a keeper!

Reviewed by:Reviewed by: rkhands from IL on Jan 9, 2005

Experience: 1 Months

Strengths: Fast, schedulable image backups.

Weaknesses: Has a memory leak that Norton won't admit to.

Summary: I have 3 machines running Ghost and doing image backups to a shared USB 2.0 HD over a 100MB LAN. I have the software configured to keep the last 3 image backups, it creates the new image and then deletes the oldest one. Every backup has run without a problem. I did a test restore and the restore was quick and painless. The resulting system booted without any problems and was at exactly the same point as when the backup was taken.

I have done a test of backing up the running C drive to another drive mounted as D. Once complete I removed the C drive and made the D drive the C drive and rebooted. Everything came up perfectly.

I am not sure what these other users are talking about, but this is one fine product. Forget CD/DVD burners and get an extra HD to backup to. That is the only media that has the capacity and speed to backup todays huge disk drives. And with the backup images on a connected HD, you can just open the image file and browse and restore any file(s) you want. For a home or small office this is the only way to go. If I have a HD failure, I can replace the drive, restore the image and be back in business in less time than it would take to install just the OS.

Reviewed by:Reviewed by: malchien from CA on Dec 20, 2004

Experience: 1 Weeks

Strengths: Does work, eventually. . .

Weaknesses: Terrible support! Took a week to get it to work.

Summary: (Edited December 27th by malchien) I'm an advaced user of disk imaging software. Drive Image 5 was great, but it didn't backup to DVDs, so I purchased Norton Ghost. Symantec doesn't tell you in the manual, but you can't just install the program under XP SP2. You have to alter your Boot.ini file first. I did this, but Ghost 9.0 didn't even show an option for backing up to a DVD drive, this despite my drive being listed on Symantec's site as being supported by Ghost. Symantec's free support amounts to a few FAQ articles on thier web site that are worthless.

After a long an painful search, I found an option to e-mail technical support on Symantec's web site. After sending repeated e-mails, I got a response a week later refering me to a "Knowledge Base" article about CD/DVD drives needing new config files to work with Ghost. THIS ARTICLE IS NOT EVEN LISTED IN SYMANTEC'S FAQ FOR GHOST! I tried to search for the articl but it's not there. After downloading the drivers, it solved the problem, only after a week of frustration.

Here's the link to the article, since you won't find it by searching Symantec's sight: User Supplied Web Link

Reviewed by:Reviewed by: billva from WA on Dec 19, 2004

Experience: 6 Days

Strengths: Fast disk imaging

Weaknesses: Images don't boot with XP SP2, product support clueless script readers (if they answer the phone)

Summary: Ghost 9.0 created an image of my 80 GB drive in about 2 hrs (to a USB2 drive) and restored to another drive in about the same time (very fast). However the new image had chkdsk issues and blue-screened after Windows started. Fixed manually, but now the new image does not get past logon screen. Useless. Called (and called, and called) support. When the answered the phone, their Indian accent made it tough to communicate. They were not helpful--kept passing me off from one hold queue to another trying to get me to give up. What a waste of money.

Reviewed by:Reviewed by: mountagung from CA on Sep 24, 2004

Experience: 1 Days

Strengths: don't know

Weaknesses: does NOT work

Summary: Cannot activate this product. Serial number is NOT GOOD. Total waste of time. No help available (unless you pay additional premium to call symantec). Very painful; don't repeat my experience.

Reviewed by:Reviewed by: joedrobinnc from NC on Apr 5, 2005

Experience: 30 Days

Strengths: Appears to be intuitive

Weaknesses: Does not work.

Summary: I have spent days trying to update a 80 Drive to 160 G drive. The tool is extremely slow, which would beok if it worked.

Using copy disk function it will not get past blinking cursor.

USing backup and restore I get a windows login icon wit no user names or login screen.

Stay away from this product.

Reviewed by:Reviewed by: Right_Click from NC on Nov 1, 2004

Experience: 3 Days

Strengths: None tested....

Weaknesses: Too obtuse for me.

Summary: Symantec goofed on making an upgrade to PowerQuest's Drive Image, at least in my application.
I have 2- 60gig HD mounted in mobile racks that I backup every week to two similar HD's and like mounted. With Drive Image a simple start procedure and then umanned backup! Took a while, but no big deal. With Ghost 9, I would have to copy each partition as part of a manned operation. With 60 gig in 7 partitions...forget it!!
You receive in the package Ghost 2003 (for 98) and Ghost 9( for XP).
I am returning for refund today. And Symantec lived up to it's way of complicating things! Finding out where to return it on the website.....whew!! Have fun if you buy it!!

Reviewed by:Reviewed by: abella from CA on Apr 7, 2005

Experience: 4 Days

Strengths: Other OS Utilities and Anti-Virus

Weaknesses: Ghost 9.0

Summary: Symantec is cutting corners, packaging software and sticking it to the end user...again, especially with activation hassles, OS and SATA drive compatibility. Their Ghost 9.0 software is a ridiculous rip-off. Symantec leads you to believe that their user-friendly software is solid, but what good is a utility that you can't even use. If you follow their special instructions and get Ghost 9.0 onto a SATA drive running XP S2, you won't be able to use the full functionality of the software, namely the Copy Drive utility. And forget about getting support for their applications. After they charge you for buying their software, they charge you again for getting the support to make it work! Are you kidding me?

Reviewed by:Reviewed by: RSmedPCMAG from DE on Nov 1, 2004

Experience: 1 Weeks

Strengths: unknown

Weaknesses: unable to restore folders/files - so far - tech support giving typical runaround

Summary: Product installed OK. Ran manual full image backup to CD-R. Unable to restore folders/files. Receive cryptic error message. Contacted techsupp and received recommendations like: Defrag then retry, maybe my CD-RW wasn't supported, the compression setting, blah blah blah. The other snafu was problems if I'd installed XP SP2, which I had.
I installed the software with all the default settings. It successfully, per the Events Log, created the backups. But the Browser can't read the CDs. The Dell supplied Roxi Easy CD creator had no problems creating a CD and reading it.
I'm still working with techsupp but I'm very optimistic the problem will be resolved!

Reviewed by:Reviewed by: ixtow from FL on Mar 28, 2005

Experience: 1 Months

Strengths: Illusion of Data Security

Weaknesses: Complete failure to actually function

Summary: Tho the added features look nice (like making an backup schedule), the backups cannot be used on modern OSes. While you can make backups, they won't restore properly on XP SP2. It provides you the illusion of data security, but come time to use it, it doesn't work; you really don't have any backup at all.

Why couldn't they have left well enough alone? Drive Image and Older Ghosts were great. They did not merely drop the ball, they really screwed the pooch this time. This product is entirely useless and very deceptive to those with little experience in the matter.

I have over 15 years of experience in Disaster Recovery. The Unix/Linux DD command looks REALLY attractive after using this screwed-up waste of time and money. Older DOS-Based versions of Ghost and Drive Image were excellent programs. Ghost 9 is entirely 100% non-functional for restoring the "backups" it makes.

Symantec bought out PowerQuest's Drive Image, and completely demolished it. This "product" should not be used by anyone who has a legitimate desire to protect their data. IT DOES NOT WORK.

If you were fool enough to buy this thing, return it ASAP.

IT WILL ONLY PROVIDE YOU THE ILLUSION OF FUNCTION! It makes "images" very well. But, when the time comes to use that backup, you're in for a VERY rude awakening. The backups it makes cannot be used/don't work. This is a 100% broken product that does not deliver on it's claims AT ALL.


Reviewed by:Reviewed by: jemrick on Dec 29, 2004

Experience: 2 Months

Strengths: None

Weaknesses: The entire product.

Summary: Symantic bought out PowerQuest and incorporated their Drive Image program into Ghost9 and In my opinion completely ruined the product! The license agreement is rediculous. I'm sure glad I kept an old copy of PowerQuest Drive Image around cause Norton really screwed this one up. The lame boot Cd used to restore images was all the further I needed to go to know that this product is a failure. Do not buy this product. Not recommended! Do yourself a favor, and buy a different imaging solution. Repeat.... Do NOT buy this product.

Reviewed by:Reviewed by: natgild from CA on Jan 10, 2005

Experience: 4 Weeks

Strengths: should create restorable drive images in some systems

Weaknesses: product activation, apparently won't support some RAID arrays, lack of adequate technical support.

Summary: I purchased this version because I wanted the advertised RAID support. It seemed to work fine from within Windows XP, but the rescue disk could not see my RAID array drives. In order to restore the system drive(C: in my case) you have to boot from the rescue CD. So I can do great backup images but I can't restore them.

I spent 1.5 hours on the telephone with a tech support person with a heavy accent who was very difficult to understand. He would put me on hold for long periods of time and ask me to repeat process several times. Often he would not even speak for minutes without putting me on hold. I had to keep confirming that I still had a connection. After an hour and a half, he said that I would be contacted with in three days about the problem. I never was contacted.

If you buy this product, make sure you create images and make sure you can actually RESTORE them before the warranty period runs out.

I returned my copy under their warranty program and have not received a refund. I suspect that will go the way of the tech support return call.

Reviewed by:Reviewed by: wingfoot1125 from MS on Jan 15, 2005

Experience: 30 Days

Strengths: Absolutly none

Weaknesses: poor support/confusing instructions

Summary: (Edited January 23rd by wingfoot1125) I had this product running on two of my systems..didn't work on either. I found the instructions vague and hard for a knowledgeable computer person to understand. The final straw..On one of my systems it erased my drive and created a "virtual" partition. I had to format and reload all data. Trying to contact Norton is a total joke! I was on hold for almost an hour and finally hung-up..So, I tried e-mail..they finally answered my second only to refer me to their web site...
I would not wish this produce on my worst enemy..period..

Reviewed by:Reviewed by: thaylon1967 from NY on Jan 19, 2005

Experience: 2 Weeks

Strengths: None

Weaknesses: Give you defective serial keys and then don't support the product. DOES not efficiently back up to CD-RW's

Summary: I couldn't believe I had to spend a combined 3 hours, on hold mind you, trying to get tech support on the line only to find out they issued many defective serial number keys for activation. I told them I was going to bill them $29.95 for making me go through that after just purchasing the product. Now I am trying to do my first back up and it seems it will take many hours to complete and numerous CD's. Nowhere did it say anything about hours to create a backup image in their info or instruction manual. MORE HOURS WASTED. I have to give up. I have a life, a family, and a business. Oh, yes I love my free time and I don't feel Symantec is deserving of giving up all of the above to get their software to work.

Reviewed by:Reviewed by: echodragon77 from OH on Mar 2, 2005

Experience: 5 Months

Strengths: live imaging capability is nice for workstation computers.

Weaknesses: Extremely slow vs older versions of Ghost for doing a disk to disk copy. Does not support copying from Disk to Disk when booting from CD. Can no longer create boot diskettes for imaging.

Summary: Absolute waste of money. I already had Ghost 2003 and received another copy when i purchased this which I still use more than Ghost 9. I attempted to use it to ghost my Mail Server to a larger capacity drive and took 45 min to get through approx 10GB of data. I created a boot disk from Ghost 2003, booted off of it and had the entire drive copied and up and running in the system in 45 min. Definitely not a product i would recommend. Leave it to Symantec to buy someone out and then screw up they're product. Now lets see what they do with Backup Exec.

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