Fifth Third Bank Implements Enterprise Digital Video

March Networks made the announcement that the company's networked Digital Video Recorders (DVRs) and Enterprise Management Suite software have been selected by Fifth Third Bank of Cincinnati, Ohio, for a multi-site, IP-networked safety and security installation. Fifth Third Bank is one of the 15 largest financial services companies in the U.S., with approximately $98 billion in assets and 1,000 retail banking centers across eight states.

With the goal of high reliability and manageability of the entire digital video installation, the bank reviewed 12 competitive DVR systems and selected two to evaluate in-house with extensive performance testing by the corporate physical security and IT teams.

"From the start of this evaluation process, we knew that having a strong working relationship with the IT team would be essential for success," states Michael Neugebauer, AVP Corporate Safety and Security, Fifth Third Bank. Network compatibility tests on these systems were performed to measure bandwidth usage, data security, and system vulnerability. "With the March Networks DVRs and Enterprise software, we are able to quickly and easily find incident video; assess performance status; and ensure system reliability. The March Networks systems are truly the next generation of digital video and deliver the bank a strong return on our investment."

The aggressive rollout plan, expected to be completed by the end of 2005, entails retrofits for the existing analog-based CCTV systems in retail branches, high-risk areas and corporate facilities. March Networks 4210 DVR and 4410 DVR units were selected for the application to allow the bank to match CCTV camera recording and storage capabilities to the specific needs of each installation location. All of the systems are interconnected and centrally managed using the bank's corporate network and the March Networks Enterprise Management Suite software.

Another component of the implementation is the planned use of the March Networks Banking Assistant software to centrally integrate ATM and teller transaction records with synchronized video. By linking the transaction data with recorded video of events, and using the Banking Assistant's data filtering capability to quickly identify relevant data, the bank will be able to expedite dispute resolution, and streamline credit card, check and other fraud investigations.

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