False Alarm? Real Problem
Alarm systems go off accidentally. Which might not seem like a big deal, but in reality it?s a very serious problem. False alarms take police, fire and emergency medical personnel away from real problems in your neighborhood. Plus, enough false alarms can lead neighbors to ignore your alarm when it sounds. And may make you more reluctant to use your system, thereby exposing your home to greater dangers.

False alarms can occur for many reasons. Weak system batteries. Open, unlocked or poorly fitted doors and windows. Wandering pets. Even a draft in your home which can move curtains or plants. However, 76% of all false alarms are caused by human error. So here are some tips to help you guard against them in the future, and help you deal with a false alarm should one occur.

Before activating your ADT system, make sure you have locked all protected windows and doors.

Check to make sure protected windows and doors fit and latch securely. Loose-fitting windows and doors can cause false alarms. Supervise or confine pets to areas without motion sensors.

Check for drafts that can move plants, curtains, signs, holiday decorations, balloons, chandeliers or any other items near a motion sensor. Fans, heaters, air conditioners and open windows can all cause drafts.

Keep motion sensors clear of insects and spider webs.

Inform ADT about any new pets, home improvements, or changes in your telephone line (such as call-waiting or a fax machine).

Make sure everyone who uses your security system is familiar with the ADT User?s Manual and understands how the system works. Anyone who has a key to your home or business should know how to operate your system and have a permanent or temporary Personal Identification Code.

Learn how to cancel your alarm.

Have ADT check and service your system regularly. Routine maintenance can help prevent false alms.

Always be prepared to identify yourself with your Personal Identification Code. If contacted by your ADT Customer Monitoring Center, you?ll need this code to cancel an alarm.

In addition to taking emergency personnel away from real threats, too many false alarms could also result in fines. Penalties for false alarms vary according to the jurisdiction and location. Usually there is no penalty for the first offense, or if you call right away. But most false alarms can and should be prevented.

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