Sony VAIO VGN-Z550N/B 13.1" Laptop (2.40 GHz Intel Core 2 Duo P8600 Processor, 3 GB of RAM, 250 GB Hard Drive, Vista Business) Black
List Price: $2099.99

Our Price: $1648.88

You Save: $451.11 (21%)


Product Description

Created exclusively for professionals, the VAIO VGN-Z550N/B redefines mobile performance. Featuring a scratch-resistant XBRITE-DuraView LCD and wrapped in a durable carbon fiber, the Z series is designed to withstand even the most taxing business trips. To complement this durability, this portable workstation is backed by powerful yet efficient Intel Centrino 2 processor technology and a hybrid graphics system that lets you select your graphics performance on the fly without rebooting. Engineered to let you work longer, the Z series has outstanding battery life and weighs a meager 3.31 pounds. Additional features include an integrated webcam and microphone, advanced security features and an HDMI output.VAIO VGN-Z550N/B features Intel Core 2 Duo P8600 processor (2.40GHz) with Intel Centrino 2 processor technology. Uncompromising elegance weaved into a 3.31 lb go-anywhere package. It also features XBRITE-DuraView LCD technology with LED backlight for a brighter, crisper, tougher display.Built-in Wireless-N technology offers a boost in wireless connection speed and range. Integrated Sprint Mobile Broadband technology is for blazing-fast wireless access beyond LAN networks and hotspots. Extend the reach of your Z series notebook with Stereo A2DP Bluetooth technology that is ideal for advanced wireless communication and streaming uncompromised CD-quality stereo music to Bluetooth technology enabled speakers or headphones.

Built tough for business, the Sony VAIO VGN-Z550N/B blends easy portability with high-performance computing. Weighing just 3.31 pounds, this Z-series notebook offers a 13.1-inch screen featuring scratch-resistant XBRITE-DuraView LCD and a 250 GB hard drive with Sony's G-Sensor Shock Protection technology. A multi-layer carbon-fiber casing covers the LCD panel and bottom of the chassis to help protect against knocks and bumps, and a seamless aluminum keyboard panel adds structural rigidity to help keep internal components protected. And with up to 9 hours of standard battery life, it has the stamina to power you through your most demanding applications.

The durable, business-ready VAIO Z notebook in black.
It's powered by the latest Intel Core 2 Duo processor--with Centrino 2 technology--which boosts speed, reduces power requirements, and saves on battery life. The 2.40 GHz Intel Core 2 Duo P8600 includes a quick 1066 MHz front-side bus and 3 MB of L2 cache, providing an optimized, multithreaded architecture for improved multimedia and multitasking performance. This VAIO Z notebook also features Sony's Hybrid Graphics System, which lets you toggle between internal Intel GMA 4500MHD and external NVIDIA GeForce 9300M graphics chips, enabling you to choose lighter battery consumption or better performance depending on the situation.

With the integrated wireless WAN, you can access the national Sprint Mobile Broadband service (subscription required) to extend your wireless coverage beyond LAN access networks and hotspots, giving you the freedom to go farther, do more, and stay connected. Communicate with pals all around with world via VoIP calling and video conferencing using the built-in microphone and Motion Eye camera (with zoom function). Other features include 3 GB of installed RAM (4 GB maximum), dual-layer DVDí└RW drive (which also burns CDs), quad-mode Wi-Fi, Gigabit Ethernet, Bluetooth connectivity (including stereo music streaming), ExpressCard 34 slot, both Memory Stick and SD card readers, and pre-installed Windows Vista Business with SP1 (available XP downgrade on Windows Vista Business only).

This Sony notebook is Energy Star 4.0 certified, and has received a Silver EPEAT designation for meeting standards to help reduce its environmental impact. Additionally, it is RoHS-compliant, effectively reducing the environmental impact by restricting the use of lead, mercury and certain other hazardous substances.

Security Enhancements
Sony's VAIO Z-series notebooks take security seriously, employing a biometric fingerprint sensor and proprietary hard disk drive protection software to ensure your data is protected from unauthorized use as well as accidental damage. It also stores passwords to secure web sites you visit, so authentication and access are quick and easy--you only need your fingerprint. It also includes an integrated Trusted Platform Module (TPM) TCG Ver.1.2 compliant chip that enhances security by allowing you to control access on a specific client/user basis.
Spec Check
  • 13.1-inch XBRITE-DuraView LCD screen
  • 2.40 GHz Intel Core 2 Duo P8600 processor
  • 250 GB hard drive
  • 3 GB RAM (4 GB maximum)
  • Dual-layer DVDí└R drive
  • Quad-mode Wi-Fi (802.11a/b/g/n)
  • Bluetooth with stereo music streaming
  • Hybrid Graphics System: Intel GMA 4500MHD & Nvidia GeForce 9300M GS
  • Windows Vista Business with SP1 (XP downgrade available)
  • Weighs 3.31 pounds

The Basics

  • Processor: Experience improved energy efficiency, expanded wireless connectivity, and amazing battery life with the 45nm Intel Core 2 Duo P8600 processor featuring Intel Centrino 2 technology. This processor has a 2.40 GHz processor speed, super-sized 1066 MHz front-side bus (FSB), and a extra-large 3 MB L2 cache. (An L2, or secondary, cache temporarily stores data; and a larger L2 cache can help speed up your system's performance. The FSB carries data between the CPU and RAM, and a faster front-side bus will deliver better overall performance.)

    Formerly codenamed Montevina, Intel Centrino 2 processor technology improves upon every facet of a laptop's main features, including performance and battery life via new processors and chipsets, faster draft 802.11n wireless, and new business-class manageability capabilities. The new hafnium-infused circuitry--which reduces electrical current leakage in transistors--conserves even more energy, giving you more time away from the wall outlet.

    The Intel Core 2 Duo processor has two computational execution cores in a single processor, providing greater system response when running multi-threaded applications simultaneously with no significant increase in power consumption. It's optimized for multitasking and it can run multiple demanding applications--such as graphics-intensive games or serious number-crunching business productivity applications--while downloading music or running virus-scanning security programs in the background.

  • Hard Drive: The extra-large 250 GB Serial ATA hard drive (5400 RPM) provides more than enough capacity for storing a large audio and video library, as well as extra space required for video editing. This SATA hard drive also quickens the pace with a higher speed transfer of data--akin to Firewire and USB 2.0.

    The G-Sensor Shock Protection feature makes your data even less vulnerable to loss or damage. When the built-in 3D acceleration sensor detects a risky movement like being dropped, the HDD-head will lock up to secure its position and protect the disc from scratching. An intelligent algorithm, unique to VAIO PCs, judges whether or not a movement is risky, activating disk drive protection only when your hardware is at risk.

  • Memory: The 3 GB of installed RAM (PC3-8500, 1 x 2 GB, 2 x 1 GB) helps boost the amount of available video RAM that's shared with this notebook's video card. It also offers a top-of-class 1066 MHz speed. This notebook has a 4 GB maximum RAM capacity (2 x 2 GB). To receive the faster data transfer benefits of the dual-channel DDR2 RAM, any RAM additions require memory modules of same capacity and clockspeed.

  • DVD/CD Drive: The dual-layer DVD drive is compatible with a wide range of formats, including both DVD+RW and DVD-RW discs, CD-RW discs, and dual-layer (DL) DVD+/-R discs, which can hold up to 8.5 GB of data--great for backing up your MP3 collection or your most important documents. It features the following speeds: 4x for DVDí└R DL, 8x for both single layer DVDí└R, 8x for single layer DVD+RW, 6x for single layer DVD-RW, 5x for DVD-RAM, and 24x/16x for CD-R/RW. It reads DVD-ROM discs at 8x and CD-ROMs at 24x.

  • Keyboard & Mouse: This notebook has a standard 82-key keyboard (2mm stroke and 19.05mm pitch) and electro-static two-button touchpad.

The VAIO Z focuses in on the details.
Screen, Video & Audio
The 13.1-inch XBRITE-DuraView LCD has a resolution of 1366 x 768 pixels--perfect for added screen real estate as well as watching movies in 16:9 widescreen aspect ratio. Sony's DuraView LCD technology utilizes a special hard coating on the LCD to help defend against scratching and general wear and tear. It also has an LED backlight, which provides lower power consumption for improved battery life as well as incredibly high brightness levels that amplify the color display.

This notebook uses Sony's exclusive Hybrid Graphics System, which lets you set your graphics performance with a simple flick of a switch, enabling you to toggle between an internal graphics chip for optimal power consumption with excellent performance or an external graphics chip for even more robust performance. You can choose either the integrated Intel Graphics Media Accelerator 4500MHD (with up to 1300 MB of dynamically allocated video memory) or the installed Nvidia GeForce 9300M GS graphics card (with up to 1370 MB of shared video RAM). This notebook also has an integrated Intel High Definition audio card.

Enabled by PureVideo HD, the Nvidia GeForce 9300M helps movies come to life with outstanding picture clarity, ultra-smooth video and vivid color. The lifelike images have up to six times the detail of standard DVD movies. Delivering state-of-the-art graphics performance, GeForce 9300M GS graphics card is sure to give you the power and performance you crave to play the hottest DirectX 9 and DirectX 10 titles.

This Intel GMA 4500MHD is built with Intel Clear Video technology, which delivers clearer, more detailed images by eliminating many of the jagged edges and video artifacts seen when viewing interlaced content and features powerful color control to ensure videos are not too dark, overly bright, or washed out.

Networking, Connectivity & Expansion
Go beyond LAN networks and find the internet virtually anywhere with integrated Wireless Wide Area Network (WWAN) technology via optional Sprint Mobile Broadband EV-DO service (software included, subscription required)--helping you to keep connected without having to hunt for a Wi-Fi coffee shop. Sony's SmartWi technology seamlessly integrates your wireless Wide Area Network (WAN), office/home Wi-Fi LAN, and Bluetooth options, enabling you to toggle among your wireless connectivity options depending on your surroundings.

Be ready for the next platform in wireless connectivity with the integrated Intel Wireless Wi-Fi Link 5100AGN LAN chip. Based on the draft 802.11n Wi-Fi specification, it offers up to five times the performance and twice the wireless range as existing 802.11g wireless. It's also backward compatible with 802.11b/g networks (commonly found in home routers and wi-fi hotspots) as well as 802.11a networks (which has a higher throughput, but more limited range--great for closed office environments). You also get super-fast wired connectivity, with a Gigabit Ethernet port (10/100/1000).

With the Bluetooth connectivity, you can communicate and synchronize with Bluetooth-enabled peripherals such as PDAs and cell phones as well as enjoy wireless stereo music streaming (thanks to its embedded A2DP profile). This notebook also includes a next-generation ExpressCard 34 card slot (though no PCMCIA slot), which lets you take advantage of thinner, faster, and lighter expansion cards for even more advanced wireless, networking, storage, and security features. Here's the full list of connectivity options:

  • 2 USB 2.0 ports for connecting a wide range of peripherals--from digital cameras to MP3 players
  • 1 FireWire (also known as IEEE 1394 or i.Link) port for connecting digital video camcorders and other peripherals
  • 1 HDMI output (for connecting to a compatible HDTV or home theater receiver for uncompressed digital audio and video via a single cable)
  • Analog video output: 1 VGA
  • 1 ExpressCard/34 slot
  • Memory Stick/Memory Stick DUO slot (with MagicGate functionality)
  • Secure Digital memory card slot (compatible with MMC cards)
  • Stereo headphones/speakers/line-out
  • Microphone/line-in
  • 10/100/1000 Gigabit Ethernet
  • 56K modem (V.90/V.92)
  • Port replicator connector

The VAIO Z's ports (see larger version).

Operating System
The Windows Vista Business (SP1) operating system is designed to meet the needs of business organizations of all sizes. For small businesses, Windows Vista Business will help keep PCs running smoothly and more securely so you will be less reliant on dedicated IT support. For larger organizations, Windows Vista Business provides dramatic new infrastructure improvements, enabling your IT staff to spend less time focused on the day-to-day maintenance of PCs. An array of sophisticated new backup technologies helps protect your information even in the event of a catastrophic hardware failure. And Windows Vista Business has a new user interface, named Windows Aero, which is designed to deliver new levels of efficiency for any business user. This new interface makes it easy to navigate through the operating system and from application to application. For instance, Windows Aero helps you juggle multiple tasks at once by providing a three-dimensional, real-time, animated view of all your open applications and documents.

Every edition of Windows Vista provides the essential tools and technologies to help protect you whether you are browsing the Internet, connecting to a wireless network, or just reading e-mail. All editions of Windows Vista include new tools that can warn you of impending hardware failures long before you have lost any important personal data. And, all Windows Vista editions include parental control features that allow you to manage and monitor your family's use of games, the Internet, instant messaging, and other activities.

Preloaded Software
Microsoft Windows Live OneCare anti-virus and recovery (trial version), Microsoft Works SE 9.0, Microsoft Office 2007 Home and Student (60-day trial), Sony Click to Disk Editor (CD and DVD burning), VAIO Movie Story (video editing), VAIO MusicBox

Dimensions & Weight
This notebook measures 12.4 x 8.3 x 1.3 inches (WxDxH) and weighs 3.3 pounds.

It's powered by the VGP-BPS12 rechargeable lithium-ion battery, which has a battery life of between 3 and 6 hours (depending on usage). This laptop is compliant with Energy Star 4.0 specifications, meaning that it uses less power and reduces greenhouse gas emissions by meeting very strict energy efficiency guidelines set by the Environmental Protection Agency and Department of Energy.

What's in the Box
This package contains the VGN-Z550N/B notebook PC, rechargeable lithium-ion battery, AC adapter, and operating instructions. It is backed by a one-year limited hardware warranty, and Sony offers 1-year of toll-free telephone technical assistance.

  • Intel Core 2 Duo P8600 processor (2.40GHz), 3MB L2 cache
  • Genuine Microsoft Windows Vista Business with SP1/XP downgrade
  • 13.1" widescreen LCD with XBRITE-DuraView technology & LED backlight
  • 3GB of pre-installed RAM & a roomy 250GB Serial ATA hard drive
  • Biometric fingerprint scanner & hybrid graphics system

Customer Reviews:

  • fast enough for use ... but more satisfying if downgraded to XP
    I expect a slow machine due to vista ... but turns out not too shabby
    However when I downgraded it to XP (from a sonystyle sent CD rom) it flies faster ... and its screen is as usual top of the art
    Everybody likes this model for its size, embedded dvd drive and slim looks
    I have nothing to add ... except that the LCD rectangle is quite elongated unlike the standard 16:9 format. The keyboard & body is rock solid & almost stylish for my taste
    and it amazes me for it does not make noise nor does it become hot that easily
    Keep it mind that this model is new ... and pricey for now...more info
  • Greate laptop, just the battrey life is not as promised
    I bough this for $2050 out the door from. $350 less than Sony store price. The laptop is light and sexy. I also received the XP downgrade cd. It also comes with free quickbooks accounting software license. The only disappointment I have is with the battery life. The battery runs out in 2.5 hours in optimized mode. Not sure why is this happening. Because of this, I did not give it 5 starts. ...more info
  • Just BUY IT!!! Best Laptop I ve seen in my hole life!!!
    Solid Purchase

    I purchased this Z Series laptop about 2 weeks ago and it has been great.

    I was looking for fast performance and reliability, as well as light with strong battery life (6 hours in speed mode). This computer has all of that.

    The screen display is very sharp as well as scratch-resistant.

    Keyboard is very comfortable and not loud; similar to newest Macbooks.

    Price is MORE than fare!

    JUST BUY IT! (you wont regreat)

    Front Side Bus Speed : 1066MHz

    L2 Cache : 6MB

    Speed : 2.53GHz1

    Technology : Intel? Centrino? 2 processor technology

    Type : Intel? Core(tm) 2 Duo Processor P9500
    Battery Type : Standard Capacity Lithium-ion Battery (VGP-BPS12)
    ...more info
  • Underwhelmed...
    Got it last week. Looks great. Feels just perfect. It is an ideal travel laptop. Only one little problem. The unit comes with Vista without any hope (as of now) of downgrading to XP. Why downgrade? Well, because some applications will not run well on vista (or not at all), networking with other computers is a nightmare (if you have XP computers at home and want to share printers or a network drive with this laptop- well it is a shot in the dark and I still can't get it to work right despite hours spent online and on the machine), the OS seems to go out of its way to slow the machine down (a simple example - word2007 opens in less time on a three year old laptop running xp than on this one - and this after I used msconfig to disable most of the startup services).
    But I have to say, Vista looks really nice and if looks were all that mattered, and you did not need to interact with xp computers or are limited to running standard office applications - then it is a very nice laptop. Sony did a great job - too bad the OS is not pulling it's weight. Shame a great laptop gets dragged down by a lousy OS.....more info
  • First Sony
    I have had his unit for one month. It has performed superbly. The screen is bright with exceptional definition. This is my first 2+ GHz machine and I am very pleased with the speed of operations. I read that the battery life was extended but, I didn't suspect it would be as long as it is! (How do they do that?). I even use the high output in my power management. The photos are on the screen are outstanding and much better than my printed photos. Now I must buy another printer....more info
  • excellent all around laptop with some minor problem
    When I first saw this laptop at local electronics store, I immediately knew that this is the laptop that I will be getting. Solid build, great look, light and powerful for such a small notebook. Although my laptop arrived with the express card slot flap messed up, it did not ruin my love for this lovely laptop. The monitor is super thin and covered in one material, the keyboard area is covered in a slippery albeit comfy metal feeling material, the bottom is composed of another kind of material and the battery is in its own kind. It sounds like a clump of non matching stuff, but they fit and the design is flawless. For such a small laptop, all the necessary ports are there (vga, 2 usb, ethernet, modem, express slot, wireless, sound i/o). The monitor is super bright if you turn it all the way up, which I doubt you will. It is clean and sharp, however it doesn't glare as bad as some other types of monitor. For the keyboard, I don't know if its my hand or what, but I tend to miss a few letters when typing which may come annoying but it happens rarely and most typing program catches typos for you.
    My main complaint would be that Sony's crapware really clogs up the system. For the more adventurous souls out there, if you have a stand alone copy of windows vista, WIPE THE SYSTEM AND REINSTALL! I guarantee you this beast will kill your average desktop. Sony's driver website provides all the important drivers in which one should have no problem when reinstalling. Windows 7 users might have some problems as I have yet to be able to get the fn adjust brightness keys to work.
    The hybrid graphic switch system is really great. It switches really fast and smooth. However as per the power that is saved.. I would say it only differs by about 30 to 50 minutes of work. I have yet to really get the battery to over 5 hours. Dont' know how they adjusted it but I've only managed about 4 hours with bluetooth wireless dvd drive off, and screen to lowest. The laptop under prolonged use does not get hot. Unlike other brands of laptop that just heats up like a stove, sony did a surprisingly incredible job on heat control and truly deserves your attention.
    My biggest gripe on this laptop will be on the battery however. The battery takes forever to charge from 80% to 100% and loses charge quickly from 100% to 80%. It took me 5 hours just to get from 90% to 100% one time, and while off, it lost 18% in 15 hours. So somehow, the battery likes to stay below.. 80% charge.
    Regardless, it is an excellent laptop. Excellent build quality and great design. It is incredible !...more info
  • Featherweight yet fully featured, and running on Windows XP
    I fell in love with this computer -- mine is the Z570N/B -- as soon as I laid eyes on it. Turning it on and having a look only made it more appealing. The LCD quality is outstanding (a definite deal maker for me, because I needed a portable for photo editing); the keyboard is the best I've ever used on a laptop, very comfortable, spacious and not spongy at all; sound quality is better than expected for a portable. I also liked the design, very sleek and classy, with very good materials, and the overall impression of quality build. Other plusses were the HDMI and firewire ports, and the built-in Bluetooth and wireless (almost a given nowadays, but you never know).

    So, yes, I took this little machine home with me. I am still impressed with its speed (great processor and lots of RAM) in any operation, and again, the quality of its 13.1" screen. So far it seems like the perfect laptop for my needs. I've yet to test other capabilities, like wireless and DVD burning.

    As for Windows Vista Business, well, I knew what I was getting into when I bought this machine. I knew, for instance, that I hated Vista and wanted nothing to do with it. I also knew that I was eligible for the downgrade DVD because it's Vista Business, and that Sony didn't ship it with this product. I'll burn the Restore DVDs just in case... I'm waiting for Sony to send me the XP Pro downgrade DVD, which I've already ordered, and am hoping the company comes through in its promise to deliver. Otherwise, I'll have to download the XP drivers one by one and do a fresh XP install. I don't love this idea, but I love Vista even less. And I'm definitely NOT going to let the OS spoil a fantastic machine for me.

    * November 2008 update. Sony shipped the XP downgrade DVDs within two days of my request (you have to fill out an online form at the Sony support site, with a valid USA address) but unfortunately I wasn't here to receive it. Now I am, and have downgraded that despicable Vista to XP SP3. Guess what? It worked with zero hassle, completing the process in less than 2 hours. All you have to do is insert and remove DVDs when requested. I now have this laptop running on XP and everything is working just fine (the Sony DVDs DO include all the drivers). If it was already very fast on Vista, imagine on XP... I use it on Speed mode -- so as to enjoy all the benefits of the NVidia video card -- and wireless, and as I write battery life has been almost 2.5 hours, with a bit more to go.

    I am very happy to say that Sony came through promptly and efficiently, and that I now have this laptop just the way I wanted it. Best of all, Windows One Care and most of the Windows and Vaio junk do NOT get loaded on the computer when you downgrade. I am using Norton Antivirus 2009 and Zone Alarm Pro firewall (which I downloaded at a discount by renewing a subscription I already had), so you can count on spending a little extra to make the computer as safe as possible from all the threats out there.

    One word of advice: as soon as I got this laptop, I partitioned the hard drive under Vista and placed lots of files in other partitions. My reasoning was that, since the downgrade would only erase the C: drive and everything in it, the files in the other partitions would be safe. However, the downgrade will only be carried out if it can access and erase all the Vista partitions. This meant I had to copy all my files into an external hard drive before doing the downgrade. Once the Vaio was running on XP, I re-partitioned the hard drive and copied all the files back. This was unexpected, but then I figured that Microsoft being what Microsoft is, of course Vista partitions wouldn't work on XP... Just a minor setback, and one that doesn't detract at all from the 5-star experience the Sony Vaio Z570N/B is being for me....more info
  • So far so good
    Pros: It's an attractive, high end laptop: good performance and small.
    So far no complaints except some Vista issues (familiarity, compatibility and frequent questions and offers - many softwares offer to be installed before one can even find out what they are for). I haven't found the XP downgrade option, but am making peace with Vista. Works well as a desktop replacement with its docking station.
    Cons: Fairly pricey. You may want to buy one with the largest hard drive (Vista + Office used up half of the 250G harddrive without storing anything on it)...more info
  • VAIO CGN-570N
    Initial experience was mixed. The set up files for Microsoft One Care were corrupted (and on the restore partion also). I tried Norton 360 trial for security. Wireless sped seems to be slower than previous Centrino N setups. Sony support went on the system and nearly trashed it. I suspect the excellent but very tight security of Norton, may have added to my problems. After initial frustration, I tied to restore it to factory settings and used a disc for Microsoft One care. With his new instalation, what a difference. This is now the computer I was looking for. While the WiFi is still at 65 Mpbs, video from other computers comes in smooth I am using a D-Link dir 655 N router). The Sprint wireless works very well. The unit has builtin GPS and works easlilly with Microsoft Streets and Trips 2009. Battery life is good, with wireless on I would estimate 3-4 hours of usefull battery life (with the standard battery).I have been using now for 4 days since my reinstall and a so far no further glitches. The unit is a pleasure to use....more info
  • Best Vaio I ever owned
    This is by far the best Sony Vaio I ever owned. I previously owned a Sony C1MVP Picturebook, Sony Vaio T350P, Sony Vaio SZ110P, Sony Vaio TXN15P, Sony Vaio TZ150N/B. This notebook is by far my favorite one. It has a nice industrial look to it with the brushed metal and keyboard. It very light for a 13.1 inch notebook only .5lbs heavier than my TZ150 I had before. The screen has 100% color saturation and is by far the best screen I ever seen, that coming from a previous owner of a TZ150. Its powerful and runs Vista without a hiccup. Keyboard is nice and responsive. Nice big trackpad and the buttons are not too loud when clicked. If I had a gripe it would be that it doesn't come with the XP downgrade CD as promised. Also the screen is kinda soft meaning it tilts easily back but not forward....more info
  • so so.... Not great
    I like the notebook but because it is so slow in performance i need to return it.Vista already slows the notebook and on top of it all sony 3rd party junk make it very very slow.More over the system crashed right out of box.You need to force start very first time.
    Otherwise very good in weight style and lcd ....more info
  • So far so good
    I received this lap top in couple of days after the release. So far I dont have any issues and everything is very cool with this cute lop top. Creating and restoring the PC is like cake walk.

    Only problem is the sony tech support. They dont have much knowledge. As I myself a techi, I hope I dont need their support. I give five star as this for the PC and not for the service. Otherwise I would have given only three or four stars. ...more info
  • Horrible Out-of-the-Box Experience, NO XP Downgrade Available
    I anxiously awiated the delivery of a Sony Z to replace my older TX series, and use my notebook as a road warrior and have always enjoyed Sony products. However, this one disappointed me upon receipt as instead of spending an afternoon setting my computer up, I spent it on the phone with Sony Support. If you look at the original listing/advert you see XP Downgrade listed about 3 times, however, a disc is NOT included with the computer, and after placing 3 phone calls to Sony Support, Parts & Accessories, and then Customer Relations, I have learned that one is not currently available with a delivery estimate given of November (it's currently August as I write this!). This should be clearly noted in any advertisements, as many folks still use and rely upon Windows XP for work and I would not have ordered this computer at this time if I could not downgrade straight out of the box. VERY disappointing. I was angered enough to *not* find the downgrade disc included, but to learn that it was not contemplated to meet the release of the computer is negligent and misleading especially in light of the advertising.

    Other than that, computer looks nice, and reminds me of the TX/TZ with that extra inch or so that I always wanted without going to the size of a full notebook. The power adapter is quite bulky and heavy compared with previous Sony Vaio power bricks and comes with a beefy 3-prong cord as well -- a lot of weight to add to an otherwise svelt computer.

    I am certain that others will buy and enjoy this computer, especially if you are OK with Windows Vista and don't require Windows XP for business. But for those who do, it's a show stopper...and I would recommend that you wait until sony rectifies this and/or it is properly advertised.

    Software, especially an Operating System, is as important to the product as the hardware component. Inasmuch as Sony didn't (and apparently cannot) currently deliver all that was clearly advertised, I am only giving the Sony Vaio VGNZ570N/B 1 star....more info