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Samsung A707 SYNC Red Phone (AT&T)
List Price: $299.99

Our Price: $299.99

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Product Description

If you're looking for superior multimedia capability wherever you go, look no further than the Samsung SYNC SGH-a707, one of Cingular's first high-end 3G flip phones. This high-speed, media rich phone features quad-band world phone connectivity, while its domestic UMTS and HSDPA capabilities will allow you to download data at speeds only dreamed about before. In fact, because the a707 supports the HSDPA protocol for high-speed data transfer, you'll be able to stream TV and high-speed video, and more, straight to the a707. Packaged in a stylish clamshell design, the a707 phone is the ultimate multimedia device, and the perfect complement to Cingular Wireless service.

Design
The a707 design takes the standard clamshell form factor to the next level with its impressive media and data capabilities while maintaining a stylish and cool exterior. A large 240 x 320 full-color display with over 262,000 colors dominates the inside of the top cover. The outside cover of the handset sports a supplementary external display that can display time, call information, battery and signal strength, and more. The external screen can even be set to display a large analog clock. A TransFlash/MicroSD memory card slot is located on the right side of the phone while a 2.0-megapixel camera lens is housed above the external display. Most of the phone's features and on-screen menus are controlled by a five-way center button on the handset's control pad. Lastly, charging and USB data cable ports are placed on the bottom of the phone, keeping the phone's design compact and portable.

Calling Features
The a707's internal phone book can hold up to 1000 contacts while the phone's picture ID system allows you to assign pictures to your most common callers. It also supports polyphonic ringtones, and comes stock with unique ringtones built right into the unit, while more ringtones can be downloaded from Cingular Wireless' MEdia Net service. For times when you want to be discreet, there's a vibrating alert, and a built-in speakerphone makes it easy to talk without having the phone to your ear.

Because the a707 is Bluetooth enabled, wireless headsets can be configured with the phone for total handsfree operation.

Messaging, Internet, and Tools
The a707 is a messaging and wireless Internet powerhouse. With UMTS and HSDPA support built right into the phone, you'll be streaming and downloading at speeds so fast your head will spin. When used in combination with one of Cingular's MEdia Max plans that supports Cingular Video and MobiTV (additional Cingular charges apply), the a707 will allow you to play high-quality news clips, sports clips, weather clips, and more--right on your phone. And with Cingular's exclusive partnership with HBO Mobile and HBO Family Mobile, you'll never be at a loss for something good to watch.

Into sending and receiving pictures, text, graphics, and sound and video via messages? When used in combination with the phone's built-in still and video cameras, MMS opens up a whole new world of messaging fun. Instant messaging is also supported via AOL Instant Messenger, MSN Messenger, Yahoo! Messenger, and ICQ (Cingular messaging charges apply). There's also a built-in Web browser for MEdia Net downloads and mobile web browsing. Cingular's MEdia Net service lets you do more than just stream videos--it lets you receive and send emails, read news headlines, get weather updates, download games and ringtones, and more. A predictive text entry system that makes it easier for people to enter words and text on handsets, is built into the unit--a plus for mobile email and text messaging users.

Getting on the Internet with your laptop or PDA is easy with the a707. When used with a Cingular data plan and the phone's Bluetooth or USB data capability, the phone can be used as a wireless modem for laptops and PDAs.

A number of handy software tools are bundled with the a707 including a voice memo recorder, a calculator, a calendar, and an alarm clock. Use the phone's Bluetooth capability to set up a wireless link with a Bluetooth accessory or connect to a computer or hand-held device to exchange and synchronize data.

Imaging and Entertainment
With features like 29 MB of built-in memory, and a preloaded mp3 player, the a707 shines in the entertainment department. When the feeling strikes you, jam out to your favorite music on the unit's advanced mp3 player, and because the a707 sports a microSD/TransFlash memory card slot, you can load up all your favorite music and bring it with you (memory cards sold separately). And because the phone supports MobiRadio, in addition to streaming video and TV, you can listen to your favorite radio station via the supported digital radio service (additional Cingular charges apply).

The phone's 2.0-megapixel camera features still photo and camcorder capabilities, so you can capture all those soon-to-be priceless memories. Capture stills and then send them to your friends via MMS messaging or email, or to your PC via USB or Bluetooth. The a707 also supports custom graphics for wallpapers so you can dress up the phone to suit your fancy. Support for Java gaming is built into the phone and games are available for download via the Cingular MEdia Net service.

The a707 also sports an airplane mode feature, which allows you to safely use the non-wireless functions of a phone (such as music, games, or organizer functions) on an airplane during flight.

UMTS Wireless Broadband Coverage
Learn More about where UMTS coverage is offered.

Warning: If you want to enjoy the full audio and video capabilities of your UMTS phone, please select a MEdia Max service plan option during checkout. If you do not sign up for a MEdia Max service plan option, you will be paying per KB when you use the over-the-air UMTS audio and video features on your phone (upwards of $10 per minute).

Vital Statistics
The Samsung SGH-a707 weighs 3.49 ounces and measures 3.72 x 1.99 x 0.65 inches. Its lithium-ion battery is rated at up to 4 hours of digital talk time, and up to 240 hours of digital standby time. It runs on the 850/900/1800/1900 GSM/GPRS/EDGE and 850/1900 WCDMA frequencies. The phone comes with a one year limited warranty.

The Cingular SYNC is a great device for customers interested in a multimedia rich device to handle their voice, messaging and entertainment needs in one sleek, thin, clamshell form factor. The SYNC gives customers the ability to maximize their phone capabilities by providing fast, easy access to Cingular Video, Cingular Music and a variety of multimedia/messaging capabilities. This is a great device for customers looking for a phone that has it all in a nice compact design. Features of The SYNC include the following

Features:
  • To avoid charges and enjoy unlimited audio and video on your device, sign up for a MEdia Max service plan option at checkout
  • Watch video clips of your favorite shows with Cingular Video
  • Listen to your favorite music, watch music videos and stay up to date with the latest in the entertainment industry with Cingular Music
  • 2MP camera to capture those special moments as they happen
  • Includes: Battery, Charger and User Guide

Customer Reviews:

  • Love, love, love it!
    I've had my Samsung Sync for over a year now, and it's without a doubt the best phone I've ever had. The quality of the phone is great, the memory for pictures and music is outstanding, and most importantly, it's durable! I've dropped mine countless times, and there have been some circumstances where it was thrown full force into the ground (don't ask). It still works perfectly, despite that the casing is slightly worn.

    The phone is easy to navigate for people who aren't so cell phone savy (my dad has the same phone and managed to figure it out, which is something haha). The battery life is amazing, even after a year (it obviously isn't as good as it was at first). The camera is really great, especially considering it's just a phone camera.

    Overall, this phone is great :)...more info
  • Love it!!
    I looked at red phones forever, before deciding on this one. I looked at the red pearl and others. I really did not like the looks of the pearl, and I like a flip phone because I always call people from my purse with others. Anyway, I went to the cingular store and this phone stuck out from across the room! It is an awesome shade of red. When I got it home, I played around with all of the features and grew even more fond of it. I love this phone. I had a razor before, and I still plan on using it sometimes, if I can ever put this one down.

    I have had no problem with dropped calls, like I did with my razor. There is one spot on the bridge that my razor would always drop on, but this one does not. As for the battery...I have had this phone for exactly one week and charged it once. I am always on the phone and my razor never lasted this long.

    I have never enjoyed a phone this much! It is sexy and functional!...more info
  • Love this phone! Stinker for texting though...
    I love my Sync! I bought one in September, its my first phone with 'toys.' Previous phones have all been inexpensive and functional, nothing more. I bought a 2 gig micro-SD for it, loaded it with music and photos, and now I find it hard to be separated from it! I'm a stay at home mom in her 30's, I'm not much of a techie, but I sure love this gadget!

    The only downside is if you like to text, its a real pain to add recipients. There are several menu options you must go through before you can get to your address book when texting. Even if you try to enter texting via the address book, its still a few steps before you can begin. That's the only flaw--otherwise, the text predictor is great, the camera is fantastic for a cellphone at this price, and its a whiz to use. I let my kids play with the music feature when they're bored in the store--even my seven year old can navigate it.

    I also love all the sound profiles--I love having multiple options based on where I'm using the phone.

    Oh, one last gripe. I hate AT&T for placing their logo on the front screen anytime the phone is opened. I like AT&T, but I paid them for this phone. I do not want to walk around advertising for them....more info
  • Charge Lasts Forever!
    I love this phone! The color is pretty, the sound is great, and the battery on this thing lasts forever! If I'm not using the phone much, it can wait two weeks before it gets charged; if I use the phone once a day or a couple of times a week, it lasts a week on a charge; it'll still last two or three days on a charge if you're a heavy user. I can only think of two negative things about this phone, one being the fact that the battery charger shares the same slot as the earbuds. That means you can't use your earbuds and charge your phone at the same time if you're in the car. The other con is that this phone offers limited characters when text messaging. Some of the most common symbols, such as the parenthesis or the "and" symbol aren't present, while there seem to be an abundance of the symbols one doesn't seem to need. Who uses the greater than or less than symbol when text messaging??? I would definitely get this phone again, though!...more info
  • OK
    Well its an awasome phone but the memory fills up REALLY fast and i personally dont like that there is only 2 sounds to alert you that you have a txt msg!! (vibrate and some sort of ding sound!! p.s.annoying) There should be songs! Its also GIANT. ...more info
  • Don't get it for any of the music features
    I got this phone for my daughter and the phone features seemed fine, the big number display when dialing was very helpful other than that it was your everyday modern flip phone. However she also wanted to listen to music and that's where the trouble began. We bought a music bundle that came with the USB cord and headset to transfer mp3s from PC to phone. Loaded on the software and USB driver and plugged in the phone, Windows XP recognized it as a camera, it is supposed to work with both Samsungs own PC Studio 3 (the included software) and windows media player v10 or greater, neither would recognize it. I am no newb to PCs so I did the usual (changed USB ports, reset the computer, reset the phone, went online to Samsungs sight and went through all of their troubleshooting) nothing worked so I called tech support. Their answer; reset your computer and unplug the USB cord from the phone just as your desktop icons disappear, then when windows is starting and you have the bar running under Windows (the word) plug it back in. Amazingly this worked and we loaded on the music, problem solved...until she listened to music, 3 songs later and the phone says the music files are there until you try to play them then it says "the file does not exist" on all of them (btw before you think it, no corrupt files from the PC). So I plug it back into the USB to try to unload the files but guess what, now it won't recognize the phone again, apparently you have to use the tech support unplug/plug trick EVERYTIME. And as a bonus the highly touted song ID does not work period(tried different sources, different distances away (all very clean signals), all very popular songs and artists...nothing). The phone is being returned, I highly recommend doing the same if you got it for any kind of musical feature....more info
  • A Phone That Grows On You
    I bought this phone after much deliberation. Previously I had the (not sure of the technical name) white slider phone from Cingular by Samsung, and I ADORED it, so when it got stolen I was crushed. Since I absolutely loved that phone, I bought another Samsung, hoping it would have the same quality.

    Overall, it is just O.K. It is very large, and I'm not sure I like that. It gets VERY easily fingerprinted/scratched/dirty. The camera is pretty good, but only if you hold it PERFECTLY still, and it takes awhile to turn it on and zoom in etc. But its really very good if you have the right circumstances. The red color is hot, its not as cherry-red as in these photos.

    It has some texting glitches, which bug me as I am an avid texter. I don't really use the music function, and I couldn't if I tried, because you have to pay extra to get a cord to transfer music from the computer to the phone. You can't use full songs as ringtones, either, and it is very difficult to clip them down. I don't use the internet or play games, so I have no idea how that works.

    Basically, I text and call people. That's about it. The address book works just fine, the texting is buggy but fine, its all just fine. Call quality is mediocre to good.

    Its just a FINE phone. I don't love it, I won't buy it again, and I'm looking to get the new Sony Ericcson.

    UPDATE (12/6/08): Well, as time wore on with this review, I came to love the phone more and more. I think I just get attached to my one phone and then hate anything new at first, but it really is a fantastic phone. I don't find the texting to be "buggy" anymore and can't think why I thought that originally, and while the music feature doesn't REALLY work, a phone is a phone and not an mp3 device, after all.

    The real pro about this phone is its durability. I dropped it in water twice and on the floor (including hard stone tile) more times than I can count, and the phone never experienced any problems. Sure, the display got way scratched up, but remarkably, the phone never stopped functioning. It worked perfectly right up until the day it flew out of my pocket while I was riding a motorcycle and got instantly run over. I nearly cried.

    Overall, this is a great phone, and I would highly recommend it....more info
  • Great Camera, OK phone
    If you want a decent CAMERA phone and don't want to spend to much money, this phone is pretty good.

    Pros:
    1) 2mp Camera, works very well. Outdoors, on a sunny day, the photos look as good as an regular inexpensive 2mp camera. You really can't tell the pictures are taken on a phone.
    2) Looks nice.
    3) Connecting to the Internet is very quick.
    4) Expandable memory with MicroSD cards.
    5) Works with gmail and google maps.
    6) Can be used as a bluetooth modem.
    7) Can take self portraits when the closed using the display on the front.
    8) Can assign individual ringtones and message alert tones to different people in your address book.

    Cons:
    1) Not enough internal memory. Fills very quickly, you need a MicroSD card.
    2) Video is only MMS resolution.
    3) No flash for indoor photography. So unless the room is brightly lit, pictures can be blurry. There is also no optical zoom, but most cell phone cameras don't have this either.
    4) Internet Browser is slow, and has problems loading normal web pages. Says they are to big. You can run the OperaMini Browser, still a little slow but works with larger web pages.
    5) To many steps to send a quick MMS or text message.
    6) You cannot leave active ringtones and caller id photos on the memory card, they will be copied to the phones memory when in applied.
    7) Can use mp3 ringtones, but message alert tones must be midi or mmf files.
    8) Won't record audio in wav format.
    9) No way to enter Wait in DTMF dialing. And Pause requires you to hold down the * button for a few seconds.
    10) Cingular/AT&T has locked some Pictures, Sounds and Programs you cannot delete them....more info
  • Nice Phone!
    I've had good luck with Samsung phones in the past, and this one did not disappoint. I chose this phone because the font is larger than any other phone I've tested, and I have middle-aged eyes. I have an iPod so I don't use the music feature, but the camera is nice. I have had zero problems with dropped calls unless I was using my ex-Motorola Bluetooth headset, which has since been returned. Nice clear sound, easy to navigate the menu, easy keypad. No complaints. ...more info
  • Battery life horrible, decent camera, nice color
    I bought this phone as an inexpensive replacement for my outdated motorola. I wanted internet access without the cost of a blackberry or palm. Several of my coworkers owned the phone and it was selling for under $100 with a 2 year contract.
    First of all, the color is awesome, but color doesn't make the phone. You cannot personalize ringtones for text messages or alarms except for the preset ones they have in the phone. Granted you can use it as an mp3 player, provided you buy a micro sd card or else your limited to adding like 4 songs with the memory it does have already built in.
    The battery life is very very short. I have resorted to buying a car charger and an additional ac charger to keep at work as my phone has completely died twice on me so far. My motorola could go days without charging, I am having to charge this one every day, even with my talk time being less than an estimated 2 hours and not using the mp3 player.
    At least I can access the internet, well i can read my emails and with a lot of work I can usually access the one web page I bought this phone for.
    The pictures for the most part are pretty clear and the sound for the mp3 player isn't half bad except you cannot use a bluetooth set to listen to music but have to purchase a bluetooth stereo headset or just a stereo headset to listen to music if you don't want to disturb anyone.
    I wouldn't recommend this phone unless your not really into the bells and whistles and just want in for emergencies and taking pictures....more info
  • SPIN!
    I like my phone alot, even though somethines i get jealous of the fancier ones. There is something that really makes me go FADSSDJ!!!!! its when you sit the phone so its standing straight up and then, sombody else calls it and when on vibrate, it spins in a circle!! ...more info
  • An Awesome Phone
    The Samsung Sync SGH-A707 is by far the best cell phone I've ever owned, and even though I've had it over a month, I'm still excited to have it. It's not perfect, there are some problems which I'll list, but the Sync SGH-A707 has all the features I could want in a cell phone, except for one major omission, voice dialing, and everything works well.

    My number one criterion for a cell phone is voice quality. No matter what extra features the cell phone comes with, in the end I use it as a phone and I need excellent voice quality both for transmission and reception. The Sync SGH-A707 delivers. I've had no fuzzy calls, no fade-outs, and no dropped calls. All my calls have been clear on my end and when I've asked, I've been told my voice can be heard clearly at the other end.

    The phone is large, but not too large and the weight is right. It fits exactly perfectly in my hand and the ear piece lines up with my ear while the microphone is right in front of my mouth. However, if you send a lot of text messages and are a speed texter with your thumb, you will have to get used to the phone's width. Since it is slightly wider than other phones I've used, it slows me down somewhat trying to stretch my thumb across the keys to enter a message. But I don't see this as a problem.

    The Sync's screen is large, awesomely colorful, and the menus are easy to use. It's too bad you cannot change the order of the menus, however there is a configurable menu that is accessible from the Options key so you can put your most frequently used menu items up front. The keyboard has a four-way navigation key with a button in the center. You can configure what functions each of the four arrow keys brings up but you cannot change the function of the center key. When you are not in any menus, the center key always brings up the web browser. I don't have use for a web browser on a cell phone, the screen is too small, so I'd prefer it to call up a menu. But that's not changeable.

    The Sync has six profiles, or modes, that change the way the phone operates. The profiles are Normal, Silent, Driving, Meeting, Outdoor, and Airplane. The Airplane profile allows you to listen to music, watch videos, play games, use the calendar or calculator or other programs but disables the cell phone function so you can use the Sync on a flight. The Outdoor profile sets the volume controls on maximum and causes to the phone to ring loudly and vibrate when calls are received. The Meeting profile silences the phone totally and causes the front screen to flash when a call or text message is received. You can switch quickly and easily between the Silent and Normal functions by holding in the hash (#) key for 3 seconds.

    The Sync SGH-A707 comes with a 2 MP camera which takes fairly decent photos and movies for a cell phone, remember, it's not a camera, it's a cell phone. You can take a photo with the clamshell closed or open. Since it can take a 2 Gb microSD card you can take a lot of photos or movies and save them on the SD card.

    The Sync can receive XM satellite radio (for an extra fee, of course), mobiTV (again, for an extra fee), and has an internal MP3 player and can take a 2 Gb microSD card which can hold several hours of music. The sound quality is good for a cell phone; remember it's not an iPod, it's a cell phone. I've loaded it up with tunes and listen all the time. It also can play movie files but I can't imagine who would want to watch movies on a 3.5 cm x 4.5 cm screen (one and three-eighths inches by one and seven-eighths inches). The MP3 player has external controls so you don't have to open the phone to pause or skip a song, however the controls are so very sensitive that if you lightly touch them they activate. Every time I put my phone in my pocket I end up either skipping a song or pausing. The phone corrects for this by making the controls inactive after 30 seconds. So once I start a play list I have to hold the phone for 30 seconds until the outer controls become inactive before I can put the phone in my pocket. To reactivate the controls you have to hold a side button in for 3 seconds. That means if you want to skip forward a few songs you first have to hold a side button in for 3 seconds to reactivate the controls. Or you can open the lid of the phone and use the inside controls. This feature is annoying, but it's even more annoying to have such extremely sensitive controls on the outside of the phone that you have to be careful what you touch.

    The two most major negatives for the phone in my opinion are the lack of voice dialing and the very badly written user manual. Whoever designed this phone and left out the ability to do voice activated dialing is an idiot. Why would I want to use a hands-free bluetooth earpiece and then have to open the phone to dial it? If you want a phone with all the features of the Sync A707 and you absolutely require voice activated dialing, buy a Nokia N75. The N75 is almost an exact duplicate of the Sync A707 with the differences being that it has voice activated dialing, it lacks the stereo bluetooth capability that the A707 has, and to access the N75's microSD card you have to open the battery case, while the A707's microSD card can be accessed from the side of the phone. (For me, I'd have had to pay $95 for the N75 while I got the A707 for free so I chose the A707.)

    The second major negative is the lousy user manual. It is obtuse and doesn't explain everything about the phone, and what it does explain, it doesn't explain well. For those of you who own the phone, did you know that pressing the hash key (#) and holding it in for 3 seconds will quickly switch the phone between silent mode and normal mode? This is a feature I use all the time and it isn't mentioned once in the manual. I know about it because it is a feature of all Samsung phones that have a silent, vibrate capability. In many reviews of this phone that I've read online I've seen comments that it's too bad the phone is missing some capability that I know the phone has. But the reviewer didn't know about it because you can't find it in the user manual or it's not explained well in the user manual. For example, a reviewer here recently said the outside screen shuts off and you can't see the time unless you open the phone; in fact, if you press the left side volume key you see the time. (You can change the outside screen to stay lit longer but it sucks battery.)

    In conclusion, on the whole, in spite of it's faults, I love this phone and I'd strongly recommend it to anyone.


    ...more info
  • This phone sucks!
    I have owned this phone for a little over a year and it sucks! I have had nothing but problems with it and now it's out of warranty so it's a paperweight until I can upgrade at an affordable price. Unless you're looking for a pretty paperweight, NO NOT BUY THIS GARBAGE!!!!!...more info
  • mp3 ringtones
    i was wondering if anyone else is having the problem of putting music onto your phone then trying to use that song as your ringtone? can anyone else do that with there phone because i cant on mine......more info
  • love it!!!
    i have had this phone for a few months now, and i swear i love it more and more every day!!!. i have had other phones and this one by far is the best!! with my last phone i was so used to the bad reception, to the point where the only place i could get a signal in my home was if i was standing by the window in my bedroom literally. i always have good reception with this phone, it has only dropped a couple of calls. i can go a full week before i need to charge my phone. i think that for a phone it takes really great pictures. it has a large display, with big keys(my mom who has the same phone absolutley loves this about it) texting and e-mailing from a phone has never been easier. i will say i do wish that i could arrange the address book how i want it and get rid of all of the pre-set contacts. but all in all i love this phone, and my mom who dropped hers and busted the front display screen still thinks that this is the best phone ever...more info
  • Whats With The Bad Reviews?
    First off let me just say i have owned numerous cell phones, and i have not been more pleased with any more than the SYNC.

    I owned this phone for 2 years, and never, not 1 time had a single problem out of it. It never dropped a call, and was extremely durable. I know i dropped it near 50+ times!

    The Battery life is very good on it, could go 5+ days on one charge (I'm a text-freak too). Very stylish and great looking! AT&T really nailed it on this phone. During the time i owned it i didn't find a flaw, or anything that i didn't like. It has a good chunk of built in memory and i have near 50+ ring tones on it, the phone i own now, the Motorola RAZR, was full after 5 ring tones, and i do not like or recommend that phone.

    Sadly, it met it's end at work one night, when i accidentally tossed it into a trash can filled to the rim with soft drinks :(. Worked for awhile and finally gave up, but still comes on and works every once in a blue moon.


    All in all this is a fantastic phone, and i would recommend this phone to anyone....more info
  • Sync Bad Phone and AT+TService!!
    BAD phone/Sevice! Renewed my Cingular/AT+T service with 2 of the Samsung SYNC A707 devices with AT+T. Been 45 days and could not be more disappointed! Very Poor quality! been through 2-3 batteries each phone and now one does not get any signal (eventhough bars showing). Spend many hours with AT+T tech - since over 30 days AT+T/Samsung not very helpful at all. I read these reviews everytime I purchase something new -please DO NOT get this phone or AT+T service! ...more info
  • I have never hated a phone before. This will be my first.
    It's pretty. That is the only nice thing I can say about this phone.
    I got this on an upgrade because my cousin insisted that we get these. I have used nokia and motorola phones in the past and have never had a problem with these other brands.
    1# get used to dropping calls left, right, and center. I had forgotten what a dropped call was until I came home with this one. Everyone I know that has it has complained about the same thing.
    2# get used to charging this thing every day. At first I thought it was my battery. No such luck. This thing sucks up power like it's going out of style. Don't take it on a road trip unless you have a car charger or you just don't want anyone to call you.
    3# this phone will not get a signal in all the places I would normally get a signal with my other phones.

    If you bought this and are within your thirty days, please get rid of it and get something else. I had to buy another one because I could not live with this thing. ...more info
  • Bad Phone
    The red phone is pretty, but it continually dropped calls--all three of the phones I had dropped calls. I am technically challenged and found programming difficult. I could take pictures, but really needed a phone I could talk on and complete a conversation. Also, I had trouble hearing on the phone. ...more info
  • Okay phone, terrible AT&T service
    Little background information:
    I live in a medium-size metropolitan area in the deep South where there is no 3G coverage. I bought this phone before Cingular was bought out by AT&T, so you can see I've had it for six or so months.

    On to the review:
    I bought this phone after doing a ton of research. I'm a techie, and I'll spend weeks researching to find the product that meets my price/performance/featureset balance. This phone struck that balance pretty well: Two MP camera, ability to play MP3s and WMAs, plus (from what I'd read) decent call quality.

    The camera is nice. No flash and the pictures tend to lean towards a green color saturation, but they're very nice for a camera phone and the green hue isn't egregious. This was actually one of the main reasons I bought the phone, and I've not been disappointed in the slightest.

    The MP3 and WMA capabilities are also very nice. The player comes with a built-in player that does a pretty good job of organizing and playing your music. I'm sure there are some great java applets out there that play music much better, but I don't care that much to look. Regardless, many a time when I was without one of my real MP3 players, I would load up an artist or album on my sync, hit the play button, then close the phone and clean or cook or whatever I had going on. The play quality was decent and the speakerphone reproduced the sound as well as one could expect. I would say the music-playing capability of this phone is close to top-notch.

    Call quality is much worse than I had read. Many times I can barely understand the other end, and my phone conversations are accented by more "whats?" and "huhs?" than any other phone I've ever owned. The sync seems to do really well when you have a strong signal, but three bars or less and it sounds as if the other end is completely mumbling. I think this is partly because of the phone and partly because of AT&T's terrible service. Several other people in my office don't use AT&T, and they can always tell when someone in the office is using an AT&T phone because of how often that person has to repeat themselves. I doubt it's lack of 3G because these non-AT&T coworkers don't have 3G either. It's very frustrating to spend more of your cellphone conversations repeating yourself and asking the other person to speak more slowly and clearly than you spend actually talking, but like I said, I don't know how much of that is the phone and how much is AT&T.

    Other problems:
    About a month into owning this phone, I would completely lose signal while in the middle of the call. The other person could hear me, but I couldn't hear them. The phone would lose all signal and I would have to power-cycle the device to reacquire it. This would happen on almost any call longer than 30 minutes. This began happening maybe a few weeks after Cingular's service was switched over to AT&T service, so I suspect that may have been the problem. The phone doesn't exhibit this behavior much anymore, though it does occasionally crop up.

    The problem I have with it now is that it loses data signal about an hour after it's turned on. This sucks for me, as I pay for the unlimited MediNet so that I can surf the web, check email, get directions, or whatever else I need. Again, the only way to fix it is to power-cycle the phone. The phone began exhibiting this behavior roughly a month ago and has not stopped.

    The menus are entirely too complicated. You have to go through at minimum five menus just to send a text message, even if you use the little shortcut menu. I'm a software developer who's worked on websites and windows applications, so I feel no sympathy for Samsung for not having an easily navigable user interface.

    Having to hold the volume button for four seconds to have the front LCD come on so you can check the time or for missed messages is absolutely inexcusable. I can only assume that this was done to extend battery life, but it's ridiculous. Who holds down a button for four seconds just to see what time it is?

    The batter charger uses a proprietary plug. While I absolutely detest this practice, it's been the norm for manufacturer's of USB devices for several years, and I don't think it's going to change. If you're like me, you already have a shoebox full of all the different phone chargers for all of the phones you've owned/still own, and this will be another to add to your collection.

    In all, this phone is barely above okay. As great as the camera and music-playing capabilities are, if a phone fails in it's main responsibilities of cellular phone calls, then it's not much of a cell phone. It really saddens me to have to replace this phone, as I love it's features and could live with its overly complicated menu structures if the call quality wasn't so terrible. But like I said, if a cell phone doesn't make decent calls, then it's failing in its main area of responsibility.

    ...more info
  • 1 star because zero stars not an option
    My husband and I both have one of these lemons. This has got to be the all-time worst phone for dropping calls. Everyone we talk to knows the call will be dropped numerous times. It's a nightmare when calling a company that has an automated system that puts you on hold for the "next available representative", you wait several minutes, it drops the call, then you have to call back and repeat it all over again. Only way I'd ever take a Samsung phone again, is if they paid me for wasted time and paid for the service too....more info
  • Awesome Phone!!!
    Everything I would need in a phone, including large numbers on the screen, except for voice dialing. ...more info