Manufacturer: Hp (hewlett-packard)
Printer Type: All-in-One|Color Inkjet
Average User RatingAverage User RatingAverage User Rating: Number of User Reviews: 20
Reviewed by: trax721 from NY on Jan 29, 2004
Experience: 1 Days
Strengths: Compact, light-weight...Surprised about how well HP has come with their all-in-one printer installs. Not sure what I will do now with the extra desk space :)
Weaknesses: Initialization time to print and printing itself is Louder seems longer then what I would have expected.
Summary: Worried about the print cartridge replacement door....Saw it broken when I went to a store to preview it. When I realized it, I discovered it is very stiff, so if you are not careful when opening it, it will break off. This will require you to tape the sensor for the door back to remove the error so you can print.
Reviewed by: jsallens2000 from TX on Oct 2, 2004
Strengths: The four functions cleaned up my desk by eliminating other items.
Weaknesses: Installation software.
Summary: I spent over 2 hours on the phone. It was difficult to understand the person. Bottom line, the setup poster has you put the alignment page in backwards. This stops the setup and then will not let you exit the setup. I found out about the backwards page on this site and it worked!!!
Reviewed by: tresswatts from FL on Nov 15, 2003
Experience: 4 Days
Strengths: Super easy to set up and use. Great online tutorial. Very intuitive.
Weaknesses: A little louder when printing than other all in ones I have used. USB cable does not come with it and it only works with a USB cable.
Summary: I am thrilled with my new HP 5510 all in one. It is was so easy to set up. There were no stumbling blocks along the way. CD guides you thru everything so you do not need the manual, however, the manual is fantastic covering every possible configuration you could ever want to use for hooking up to answering machine, phone, DSL, mulitple lines for fax and voice, etc. Scanning, faxing and copying and printing can all be done with the clcik of 1 button on the front of unit. I definitely recommend unit.
Reviewed by: softdad from CA on Mar 3, 2004
Experience: 15 Days
Strengths: Price, functionality.
Weaknesses: Light construction, one glitch on setup.
Summary: I've always had good reliability from the several HP printers I've owned. The HP OfficeJet 5510 is the least expensive flat-bed all-in-one I could find that includes faxing. It does just the functions I need and no more - I don't need a memory card reader or a color LCD display, and it doesn't have them. All functions work just as you'd expect. The copying and printing are sharp and fairly quick. Although it does color I wouldn't depend on it as a photo printer. The cheap feel of the construction leads me to treat it gingerly and to use it for light volumes. One cost saving measure is that access to the print cartridges is through a trap door in the front, rather than by lifting the scanner bed (which means you have to squat down to see in there). The ink cartridges are small - black 19 ml, color 17 ml - and cost $20 and $35 respectively (slightly cheaper on-line). They're spec'd at 450 and 390 pages, respectively. Setup is straight forward, although with a full installation HP plunks down about 300MB of gratuitous software on your hard drive. The print head alignment sequence failed the first few times I tried it. Grasping at straws, I turned the alignment page around on the platten (opposite from what the language-free drawing indicated) and it worked - go figure. I'll be very happy if it lasts as long as previous HP printers.
Reviewed by: ebalderas from TX on Aug 31, 2004
Experience: 1 Years
Strengths: Compact, light, multifunctional, extra paper loader, easy setup, easy to operate for non techie, pleasing appearance.few paperjams
Weaknesses: Noisy, ink guzzler, locks up on PC sometimes, paperjams are difficult to unravel,ink cartridge could be larger to reduce replacements,limited paper holder, drivers incompatible for old PC's.
Summary: Basically Im pleased with my HP 5510 CI , bought it for a good price at SAMS ($168). This is my 6th printer 3 which were HP's. It has been perfect for our home office, & for a non technical person the copier, & scanner work very well and are easy to operate. It does make funny noises but you learn to ignore them. Loves to suck up ink like a Hummer sucks up gas. Installation was quick & simple on our new Dell 4600 ,but it would not install on our 3 year old Dell 8100 due to missing drivers.
Reviewed by: Nerkman from OH on Jan 30, 2004
Experience: 30 Days
Strengths: Truly all in one machine and so simple to use. Quality outstanding and overall more flexable in features than most.
Weaknesses: Noise when it grabs paper makes you think it is tearing up sheet (but isn't). No USB cord supplied with it.
Summary: Have had other printers including a Brother all in one machine. Never could get the software running on Windows 98 or "ME". So when I couldn't read what the Brother was printing, and with Brother telling me I would have to take it in for repair, I started looked around at a lot of copy/ fax machines. My decision on going with this unit was due to the success of installing software on previous HP printers rather than the unsuccessful Brother. Have read other reviews and it may be that you either have a no problem install ( cause may be different operating system ) or a rotten one. Mine smooth as silk. The machine hooked up so easy. Was able to copy and fax immediately. The increased 4800 x 1200 over my HP Photo Smart P1000 has me thinking I may be using this for photos instead of it. Cross my fingers but would and have recommended it to others. I have it hooked up on a single phone line for faxes with answering machine. Despite instructions to put them next to each other, I have them at opposite ends of house with no problem at all. Even my wife who is not that computer savy has found it to be so easy to use that she actually has been using it more than me.
Reviewed by: groucho20001 from NY on Jan 8, 2004
Experience: 7 Days
Strengths: This unit is small. It takes less more space than my old printer.It contains a automatic document feeder as well as a flat bed for copying small items. Its easy to install the software and easy to use
Weaknesses: It makes a small whirring noise as it works. Nothing to get alarmed about.
Summary: (Edited January 08th by groucho20001) This unit is great if you, like me, have a limited amount of space in your home office or apartment. It fits neatly in the corner of my table. It does the works of 4 machines, yet it takes much less more space than my old printer. In fact, its also smaller than all the other all-in-one machines.
Unlike other all-in-one products, this unit also contains a automatic document feeder as well as a flat bed for copying small items. Many retail stores dont carry it because they sell a similar unit with either the document feeder or the flat bed, but not both, for the same price as the officejet 5510.
Its easy to set up. The software installed in my apple powerbook G4 without incident. No more trips to the corner store for me. I can now print a document and fax it as well.
Reviewed by: heybruch from CA on Feb 25, 2004
Experience: 7 Days
Strengths: Lots of features for a wonderfully compact foot print.
Weaknesses: Won't work on your home network.
Summary: We purchased the OJ5510 for the All-In-One features designed in a compact foot print. Both the printer and software installed without any issues on our Windows XP computer. All the features performed as advertised. BUT, we spent hours trying to install and share this printer across our home network. Finally, HP indicated this printer is not supported on a network. Turns out this Office Jet isn't very Office friendly. We also could not try alternative print drivers since this printer uses special LIDIL language. Nice local standalone printer, but can't be shared on your home network.
Reviewed by: mtb002 from IA on May 21, 2004
Experience: 20 Days
Strengths: almost everything you want at decent price
Weaknesses: cannot network. installation issues with USB 1.0!!! please note if your computer does not have USB 2.0!!!!
Summary: I read the reviews and experienced similar problems with installation on my XP OS laptop. Installation was effortless on our G5. After being transferred a few times by tech support, I was asked if I was using a high speed usb cable. No, I replied, my port is a usb 1.0, what would be the point? She then advised that the installation process requires a USB 2.0 port for the set-up. Of course, on a laptop, the upgrade from 1.0 to 2.0 is ridiculously expensive, but a separate tech reccommended a PCM/CIA card to try. I purchased the StarTech 3 port ultra fast CardBus Notebook USB 2.0 PC card for about $35. The installation went smooth as silk. I don't mind having to buy the card, it acts just like a second USB hub, what I did mind is there is no mention of this compatibility issue anywhere in the specs.
That being said, for the money, the all in one is great! No issues yet, although we have not had it running for very long.
Reviewed by: video_wyz on Apr 30, 2004
Experience: 53 Days
Strengths: Multi-tasking; fax, printer, copier, scanner--Compact attractive design
Summary: The ideal behind this purchase was to fill the void of fax machine. However, a situation arose where it was nesscary to take the business on the road, and the HP 5510 printer met all of the multi-tasking requirements for travel. It's compact, light, and preforms every little function you'd miss if you didn't have it with you. A unit like this is a must while away from home for months at a time. It's worth the investment!
Reviewed by: chewbac from FL on Jun 17, 2004
Experience: 5 Days
Strengths: Easy set-up and product versatility.
Weaknesses: Loud noises during printing process.
Summary: Previous posted reviews warned me to purchase the USB cord in advance since the product didn't come with one. HP should spring the $2.00 max to include one with the purchase price. Anyway, I was prepared for a difficult installation based on other reviews, and was pleasantly surprised that a techno-NOT (me) was able to get the printer fully installed within 20 minutes or so. Product is wonderfully compact and is well worth the price so far (only had it running for 5 days or so).
Reviewed by: Prayhard2 from VA on Nov 18, 2003
Experience: 15 Days
Strengths: Easy to set up.
Weaknesses: A little loud.
Summary: What great offer in an all in one.With the features found on much higher priced models. Great for home use and school work. Many units in this price range do not have fax or the flat scanner capabilities as well as a top feeder for copying.And with the HP dependability it is a best buy in its class.
Reviewed by: hpsucks from NY on Jan 13, 2004
Experience: 3 Weeks
Summary: INstallation took over 4 hours on phone with tech support to complete.
Software testing; only 2 of 8 features work ...
Tech Support unable to figure out what's wrong with other components: said, "software isn't greatest strong point."
Reviewed by: chipsteak from OK on Dec 28, 2003
Experience: 30 Days
Strengths: Great price for the functions offered. I'm running '98 and I had no problems with the install.
Weaknesses: The 5510 doesn't come with a USB cable. For $6.00 (delivered), I ordered a cable (10ft.) from pccables.com. It's an a-b, M to M
Summary: 3o day's prior to purchase of the 5510, I bought a Sony DSC S70 Camera, with the Carl Zeiss lens, (forgive me) from e-bay. The camera came out 3 years ago and I still paid $300 for it. Over Christmas, I must have taken 100 shots. The quality of the prints is equal to anything you'll get from a 35mm camera.
I've also used the 5510 in the fax, copy and scan modes.........again, no problem and great results.
Reviewed by: DDSTAB from AZ on Dec 30, 2003
Experience: 10 Days
Strengths: Excellent for the price. Had to return first unit to place of purchase for a replacement [paper ejector failed to actuate 5% of time]. Talked to Hp for an hour. No adjustment we tried would fix it.
Summary: All basic functions work well. I still have to lot to check out but so far so good. Installing process was easy. Software help info and on line info is reasonable. Hard to beat the size and price for all the functions. I would recommend it [I will overlook the extra time I spent on the first unit, I admit it cost me about a half of a day].
Reviewed by: ahiorder on Dec 16, 2003
Experience: 4 Days
Strengths: Good overall value for the money. HP makes a good product with decent resolution and speed for the price.
Summary: The OfficeJet 5510 is a good multi-function machine with HP reliability. The 17ppm speed and 4800 x 1200 resolution is about as good as it gets in that price range. The fact that it has a document feeder is an added strength.
Reviewed by: cnshoot from LA on Dec 9, 2003
Experience: 2 Days
Strengths: best buy for the price awsome picture quality for a all-in one
Weaknesses: a little noisy but hey
Summary: This machine is a good quality and fast all-in one. The best part is that it is under 200 dollars. It uses the same color cartridge as the photo printes from hp. I have two friends that after, I got the hp 5510 officejet will buy one each.
Reviewed by: cybergaijin from WA on Dec 4, 2003
Experience: 3 Days
Strengths: Amazing compact Size for a multifunction printer
Weaknesses: Terrible Technical Support. Installing Software was a nigthmare.
Summary: I have been using HP printers for almost 12 years now (I cannot believe I paid 720 dollars for my first inkjet!). I received my officeject 5510 and I was surprised how lightweighted it was! The design is very compact, taking about half of the desktop space of another brother multifunction machine I have at work.
HOWEVER, my honeymoon was very short. What HP has in hardware technical leadership they are lagging in software and customer service!
I tried to install the software in my machine without any success. I am not really a person who calls customer support for anything. I am an electronic engineer and I can pretty much troubleshoot software problems on my own. However, for some reason the software from HP would create weird permissions in my registry entries. The customer service representative was kind and courteous but lacked basic troubleshooting skills. It seems she could not understand what I was talking about. I followed her instructions and for my surprise at the end she proclaimed: "Sir, you will need to contact Dell. This is a problem with your computer". I requested to talk with the supervisor. After explaining the issues with him, he finally let his guard down and said "This is a known issue, you will need to update your operating system". HA-HA!! A KNOWN ISSUE. I never had this issue with any software or peripheral. My OS has the most recent updates from MS! My printer is working, but I can't use the software that came with it. HP INVENT... excuses!
Reviewed by: nbm from MA on Apr 2, 2005
Experience: 1 Years
Strengths: Small footprint. Decent printing speed and quality
Weaknesses: Setup, Noisy, Terrible tech support, copier loader is poor
Summary: I made a penny-wise and pound foolish decision here, and now I regret it. I should have spend the extra $75 to get a higher quality machine. For starters, setting this up was a nightmare. The poster was a mess, and the software tempremental. For months, we'd get online software updates from hp that would mess everything up, continually reinstalling itself each time we turned the computer on. Finally, after my wife spent 3 hours on the phone with a person in India who did not know anything, we got that resolved. Just last night, almost to the DAY that the warranty ran out, it broke. The first paper jam I ever had was impossible to get out because of how this is designed. Now it's broken and I'm figuring it will cost me more to fix it than to throw it away.
Don't make the same mistake I did. Spend a little extra and get a better machine.
Reviewed by: Leemmk from CA on Jan 15, 2005
Experience: 5 Days
Strengths: Easy to setup. With USB printer, need to follow the instruction and run the software setup BEFORE connecting up AIO. Auto paper feed is nice feature. Price is right, $70 after rebate/coupon.
Weaknesses: Paper handling is a little louder than none autofeed model, I owned a HP 1315 before my kid took it to school.
Summary: So far the 5510 has work great. The included HP director software made the scanning task easy. Auto paper feed is so much more convienient then single sheet having to lift the cover each time.