ADT's RFID Services Ranks Top In Customer Experience In Consumer Goods Technology Reader's Choice Awards
 
ADT Security Services, Inc., a unit of Tyco Fire & Security, has been recognized as a "Breakout Winner" in Customer Experience for its radio frequency identification (RFID) services and software by readers of Consumer Goods Technology magazine. ADT was also recognized as one of the "Best-in-Class" providers of RFID in the magazine's annual Reader's Choice Awards.

The magazine polled its readers via e-mail to determine the Best-in-Class technology vendors for a variety of consumer goods categories such as Supply Chain Execution, Enterprise Resource Planning and Trade Promotions. This was the first year that RFID was among the categories polled. More than 150 consumer goods executives also responded to the survey to name Breakout Winners - companies that received special recognition from their customers.

Tim Clark, editor-in chief of Consumer Goods Technology, said the awards provide an opportunity for readers to voice their opinions and serve as a resource to other businesses that may be considering various technology and services vendors.

"We believe our Reader's Choice awards offer valuable information that can be useful to both buyers and providers of consumer goods technology," he said.

Randy Dunn, director of RFID for ADT, said the awards validate ADT's dedication to providing the best solutions and service to its customers.

"Our ultimate goal is to provide our customers with the best RFID products and services in the industry," he said. "This kind of recognition, especially the Breakout award in Customer Experience, is particularly gratifying because it comes directly from users of our products and services."

The Reader's Choice awards appeared in the January 2005 issue of Consumer Goods Technology, which can be viewed at www.consumergoods.com.

About ADT

Celebrating its 130th anniversary, ADT Security Services, Inc., a business unit of Tyco Fire & Security, is the largest provider of electronic security services to nearly six million commercial, government and residential customers throughout North America. ADT's total security solutions include intrusion, fire protection, closed circuit television, access control, critical condition monitoring, electronic article surveillance, RFID and integrated systems. ADT's Web site address is www.adt.com.

About Tyco International Ltd.

Tyco International Ltd. is a global, diversified company that provides vital products and services to customers in five business segments: Fire & Security, Electronics, Healthcare, Engineered Products & Services and Plastics & Adhesives. With 2004 revenue of $40 billion, Tyco employees 260,000 people worldwide. More information on Tyco can be found at www.tyco.com.

 
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